Why Smartpay

We know you’re juggling lots of balls running a small business – whether it is hairdressing, optometry or curating the best selection of baseball caps in Aotearoa. We want to make EFTPOS easy so it’s one less thing on your list.

We’re here to help when you need us, but most of the time we know you just want us to deliver simple, reliable EFTPOS so you can focus on what you do best.

Why Smartpay

We know you’re juggling lots of balls running a small business – whether it is hairdressing, optometry or curating the best selection of baseball caps in Aotearoa. We want to make EFTPOS easy so it’s one less thing on your list.

We’re here to help when you need us, but most of the time we know you just want us to deliver simple, reliable EFTPOS so you can focus on what you do best.

Discover why over 25,000 merchants choose Smartpay

At your service

Payments is our business, not yours, so we won’t bombard you with jargon and options. We offer helpful, friendly advice to make payments easy.

Experts on hand

We develop our own software and service our own terminals. No middle men here. Two decades of experience making payments simple for Kiwi businesses.

Flexible solutions

Payments on the move with Mobile EFTPOS? Need a shorter term? Need extra features? Tell us about your business and we will tailor a solution to suit.

Locally owned and operated

We’re proud of our Kiwi heritage and passionate about helping you succeed.

How we make payments simple

We get that payments isn’t your area of expertise, even if you’ve been running your business a long time.
If you’re new to EFTPOS, you’ve definitely come to the right place.

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Walk with you through the process

A payments specialist will guide you through getting the best EFTPOS solution for your situation. They’ll give you their tips on getting a merchant number and can help put you in touch with industry leading point of sale.  Our learning hub can also help you get your head around how it all works.
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Easy digital application

When you’re ready to join, simply review and digitally sign the contract that we’ve pre-filled for you. Easy as that.
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Plug and play set up

Your terminal comes with simple in the box instructions to get you up and running in minutes, plus a handy quick reference guide. If you need help, our technical help desk is here 24/7.

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Simple online ordering

Save time by ordering your EFTPOS supplies direct from our online store. Easy check-out and fast shipping.

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Set and forget

We’ll leave you to get on with business and we’ll take care of upgrades and compliance. Our terminals can be remotely updated over the air. We’ll tell you if there are any new innovations you should consider – such as Chinese QR payments.

Here’s what our customers have to say about our team

“They have gone above and beyond with their customer service today… They found a solution when I know most companies and individuals would have not.”

Scott @ Bailey Nelson
to Danielle & Rhia in Customer Service		   “Great product, I would recommend you guys to anyone. I am really happy I chose your services. Thanks for making everything easy to start my business”

Dineka @ Cheese n Sugar
to Graham in Sales
“Every question and every time I needed help, she was there to guide me through the process which made me realise that I was with the right people.”

Josh @ Coastline Vapes
to Libby in Sales 		“From the first contact, I was impressed with her keenness to understand my need & readiness to go that extra mile.”

Shree Balasubramaniam @ Brahman Food for the Soul!
to Libby in Sales 		 
“Above and beyond the call of duty and I am truly grateful for everybody’s assistance.“

Anne Lawson
to Ashley and Technical Help Desk 		  “Thanks for the super awesome prompt service again. Will be in touch accordingly and will open another branch next year.”

Zaffar @ TSB Living
to Graham in Sales
“They have gone above and beyond with their customer service today… They found a solution when I know most companies and individuals would have not.”
Scott @ Bailey Nelson
to Danielle & Rhia in Customer Service

“Great product, I would recommend you guys to anyone. I am really happy I chose your services. Thanks for making everything easy to start my business”
Dineka @ Cheese n Sugar
to Graham in Sales

“Every question and every time I needed help, she was there to guide me through the process which made me realise that I was with the right people.”
Josh @ Coastline Vapes
to Libby in Sales

“From the first contact, I was impressed with her keenness to understand my need & readiness to go that extra mile.”
Shree Balasubramaniam @ Brahman Food for the Soul!
to Libby in Sales

“Above and beyond the call of duty and I am truly grateful for everybody’s assistance.“
Anne Lawson
to Ashley and Technical Help Desk

“Thanks for the super awesome prompt service again. Will be in touch accordingly and will open another branch next year.”
Zaffar @ TSB Living
to Graham in Sales

Customer Success Stories

Go Go Kids

Go Go Kids is an educational focused toy and book store for children based in Remuera, Auckland. Watch the video and learn how Go Go Kids has benefited from integrating there Smartpay terminal with Vend Point of Sale system.

Learn more

Freddy’s Coffee

After working in Europe as a barista, and travelling around in her camper van affectionately known as ‘Freddy’, Kiri Scott was inspired to combine the two. ‘Freddy’s Coffee’ a mobile coffee truck business was born! Read about her experience setting up EFTPOS for the first time.

Learn more

Weekend Max Mara

Max Mara is a popular Italian fashion design house that is recognised all over the world for their iconic winter coats.  Learn how Weekend Max Mara offers their Chinese customers a better customer experience and familiar way of payment by accepting Alipay and WeChat Pay payments.

Learn more

Blogs

Our Shout: Giving Back to Kiwi Businesses

We know this year has been especially tough for Kiwi businesses. Before lockdown, business confidence was strong, with 4 in 10 SMEs tracking better than the same period in 2019. However for three-quarters of SMEs (76%), the biggest challenge they faced was decreased...

Smartpay Prioritises Support – Why You Should Too

In today’s tough economic times, many are feeling the cash crunch. Now more than ever, it’s important to know where you shouldn’t cut corners - making the wrong choice could cost your business financially. Read on to see why we think good customer support and service...

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