Contactless payments are here to stay! Three quarters of Kiwis now prefer to pay via contactless methods due to convenience, speed and hygiene at checkout.*
The power of contactless payments
Boost your sales
By giving customers convenience to pay their preferred way, contactless merchants enjoy up to double the growth rate of non-contactless merchants.^
Increase customer loyalty
Customers are more likely to come back when their preferences are accommodated. Returning customers are three times higher for merchants accepting contactless payments.*
Increase convenience & spends
Contactless payments are faster and require less effort for your customers, which means they’re more likely to spend on impulse.
Recover or share the costs
Offset the fees involved for offering contactless payments by passing on the cost of acceptance to your customers through a surcharge.
Future proof your business
Accept payments with flexibility and future proof your business to changes in technology and customer demand.
Utilise your savings
Invest back into your business with the savings from surcharging. Adding inventory, staff, social media marketing and loyalty programs are just a few of the ways you can use the savings to grow your business.
More ways to pay
Contactless payments can be made with any NFC enabled card or device which is tapped on the EFTPOS terminal to pay.
Contactless payments are well established and adopted in New Zealand with Visa’s payWave, MasterCard PayPass and AMEX Expresspay being some of the popular card payment methods.
ApplePay, Google Pay, Android Pay and UnionPay’s QuickPass are digital technologies enabling contactless payments from your mobile phone or smartwatch. AliPay and WeChat Pay are also popular in New Zealand for mobile payments.
Give your customers more ways to pay and tap into the power of contactless payments.
Setting up contactless payments
Choosing to accept contactless payments is easy. If you’ve got a Smartpay terminal it’s even easier since all our terminals can take contactless payments.
You can get set up by simply contacting your merchant bank and letting them know you want to accept contactless payments.
If you don’t have a Smartpay terminal, then maybe you want to drop us a line.
Accept contactless - but not the fees
Surcharging is a common and acceptable way of passing your cost of acceptance to your customers. When done right, surcharging is simple, transparent and fair to all.
Learn more about our EFTPOS solutions
Frequently Asked Questions
When a customer pays by credit card or a contactless payment method, the terminal identifies the payment method used and automatically calculates the programmed rate (that you have advised us to set for you). This surcharge amount is added to the customer’s payment amount on the terminal. The customer accepts the surcharge and completes the payment with a tap (contactless) or PIN (insert/swipe). It is hassle-free without the need for you having to calculate this for each transaction.
Surcharging is available on S920, S800, S900, S80/S300, S800/S300 terminal models. Once you have credit card and/or contactless payments activated on your merchant facility with the bank, get in touch with us to set this up for you. It is quick and free of charge to set-up and with our 24/7 support team on call, you can set this up anytime!
If your terminal is not included in the list above or if you have any questions, please feel free to contact us .
link to contact
Yes, you can also request to activate surcharging on contactless payments if you are accepting these.
By using the “Shift Total” option, you can get a printed record of the transactions that have incurred a surcharge and what this amount is for each transaction. We recommend that you print these off daily or weekly to keep track of this. The “Shift Totals” reports on credit card (insert/swipe) and Contactless surcharges separately.
Credit card surcharging is applicable on payments made on Visa, Mastercard, UnionPay AMEX, Diner and JCB cards. If the customer inserts/swipes their credit card and chooses the “credit” option, the programmed surcharge will apply.
Contactless surcharging is applicable on payments with any NFC enabled card or device. The card is not inserted or swiped in the terminal and, if the transaction is below $200 a PIN is not required for authorisation of the payment. These include all cards and devices with payWave (Visa), Tap & Go (Mastercard), Apple Pay and Google Pay.
Enquire about Contactless Payments
For Existing Smartpay Customers – All Smartpay terminals can accept contactless payments. Contact your merchant bank to activate this option and start accepting contactless payments.
Not a Smartpay Customer? – Let us help you by talking through your options. Call our sales team to discuss an EFTPOS solution that suits your business. Or complete the form online and one of our sales specialists will call you back within the next business hour.