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Discover why 35,000 merchants

Choose Smartpay

We make EFTPOS payments easy for your business. We deliver simple, effective and reliable EFTPOS solutions so you can focus on what you do best. 

Partner with Australiasia's largest independently owned EFTPOS provider

We have been helping Kiwi businesses with payment solutions for over 20 years. We build payment products especially for business owners like you. We love making payments simple so you can focus on your business. Here are some of the ways we can help you.

More payment choices

Mobile, Countertop or POS integrated - we've got the EFTPOS solution for you with plenty of value added features to choose from

Flexible solutions

Payments on the move? Need a shorter term? Need extra features? Tell us about your business and we will tailor a solution

Simple, honest pricing

Simple pricing for a smarter choice. No hidden charges. No surprises. No stress. We walk you through the entire process

Modern, secure technology

Reliable EFTPOS machines with Wi-Fi, mobile data (SIM) and LAN connectivity. Plug & play set-up with remote software updates

Locally owned & operated

We’re proud of our Kiwi heritage and passionate about helping Kiwi businesses succeed by simplifying payments

Here to help 24/7

We have our own in-house support teams and specialists based in NZ who are available 24/7 for your assistance

The independent payments experts

Smartpay is the largest independently owned and operated EFTPOS provider in Australasia and, no bragging, we’re pretty darn good at it.

We provide reliable EFTPOS solutions and prompt support. We’re big on service with 24/7 expert support, and include many add-on features as standard. 

We offer a choice of EFTPOS terminals and lease terms, so you can find the best suited payment solution for your business.

 

Short term EFTPOS machine hire S920 terminal

How we make payments simple

At Smartpay, we understand that EFTPOS payments are invaluable to your business and believe in offering a simple and well-suited option for your specific business needs. Our payment experts are happy to help you with the process of getting set-up with Smartpay EFTPOS

Walk you through the process

A payments specialist will guide you through getting the best EFTPOS solution for your situation. They’ll give you their tips and referalls on getting set-up with external parties such as banks and POS providers.

Easy digital application

When you’re ready to join, simply review and digitally sign the contract that we’ve pre-filled for you. Easy as that.

Plug and play set up

Your terminal comes with simple in the box instructions to get you up and running in minutes, plus a handy quick reference guide. If you need help, our technical help desk is here 24/7.

Simple online ordering

Save time by ordering your EFTPOS supplies direct from our online store. Easy check-out and fast shipping.

Set and forget

We’ll leave you to get on with business and we’ll take care of upgrades and compliance. Our terminals can be remotely updated over the air. We’ll be in touch to let you know about new innovations and features.

Our Service Promise

24/7 Expert Support

Get help when you need it. Our technical experts are available 24/7, 365 days a year. If you need help with your payment solution, just give us a call.

Industry leading service

We pride ourselves on providing industry leading service to our customers to ensure you can keep taking payments smoothly.

Ongoing free security and software updates

We’ll keep you secure and compliant with ongoing remote updates to your EFTPOS terminal so you’re always up to date.

Prompt and free equipment replacement

If you experience a fault with your EFTPOS machine that can’t be resolved by our technical support team over the phone, we will get you a free replacement.

Swift responses and support

We endeavour to answer all calls within 1 minute. 80% of our calls are answered within 20 seconds.

First call resolution

We resolve 90% of your support requests within the first call. We have an average talk time of 4 minutes.

Continual product improvements

Our in-house tech teams work around the clock to release new payment features and product improvements which add value to your business.

Hardware warranty

Any terminal you purchase, rather than lease, has a twelve month warranty period. If you lease equipment from us you are covered by our service contract.

Smartpay EFTPOS for various industries

What our customers have to say

Great
4.2
Based on 162 reviews
christainson W.
christainson W.
Got a call from the TL today regarding the service, it was so nice to see the prompt response to help customers with any grievances.Had a very bad experience Monday night, usually Smartpay does above exceptional service but this time I came across a rep who did not want to help but kept telling what things they can't support. I worked in tech support, and there is something called probing. You ask questions like what is not working instead of shutting off your customer saying, we don't support that.Otherwise Smartpay is always so good.
Sam A.
Sam A.
So far so good! Joshua Cammock was very organised and had excellent communication skills. Kept me informed and explained how it all works in great detail. Highly recommended 🤙
Christainson W.
Christainson W.
Smartpay guys are really good, they have excellent customer skills, and they know how to respect their customer. I spoke to Pam L, an agent who assisted me to get my Eftpos machines, she was absolutely amazing, she followed through patiently till the end and was so gracious with all the queries and doubts. She is certainly someone who has a great heart and attitude.Also when I reached outside the hours of pickup, the other agent actually came out of the office and waited for me to handed over the device to me... "that just blew me off", do you really need to do that guys!Thank you so so very much!Chris WelslyChai Wala Bhai
Aurelia Sierra P.
Aurelia Sierra P.
We decided to switch providers from WindCave for their poor service etc. From the "Get-Go" we dealth with Xev. They made it so easy for us. From signing up and making sure we knew what our next step was and ETA's - we were communicated with from the JUMP. Thank you SmartPay team - give my mate Xev a raise or some sort of recognition please.Even after we were all set up - when I emailed for assistance, he referred us onto the help desk team and was so polite and informative. Its always very nerve racking when switching providers and even more so when your liaison is not even informative. We really do appreciate your amazing service Xev!Highly recommend!Team at Health New Lynn
Liza-Kay B.
Liza-Kay B.
Jamie is an amazing rep - he has chased my business, and chased my bank for me. Apart from being friendly and efficient, he was also really good at getting the job done.I have been the worst customer ever - but he got me there in the end 🙂 5 stars and a pay rise for Jamie!
Newtown Union Health S.
Newtown Union Health S.
Great Solution to meld our PMS as a POS, saves so much time.
Bodywise Natural H.
Bodywise Natural H.
Great service and always very helpful.
Tze Wei Daniel T.
Tze Wei Daniel T.
Aran has been super helpful in answering my questions promptly and always quick to reply. Very reliable in registering and starting with Smartpay.
Montrose Cafe B.
Montrose Cafe B.
Excellent service. I have rented mobile machines for past few years for events.They always deliver with great service. Thanks guys
Glam nails &.
Glam nails &.
Amanda, is really good with customer services communication response respectful all sort of things. And very fast handling of efpost machine. Very affordable for new business owners. Very easy to connect. 100/100 recommend. Thank you Amanda. You are the best
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Speak with one of our Kiwi payment specialists today!

Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.