Why choose us - Smartpay

We make EFTPOS payments easy for your business. We deliver simple, effective and reliable EFTPOS solutions so you can focus on what you do best.

Partner with Australiasia's largest independently owned EFTPOS provider

We have been helping Kiwi businesses with payment solutions for over 20 years. We build payment products especially for business owners like you. We love making payments simple so you can focus on your business. Here are some of the ways we can help you.

More payment choices

Mobile, Countertop or POS integrated - we've got the EFTPOS solution for you with plenty of value added features to choose from

Flexible solutions

Payments on the move? Need a shorter term? Need extra features? Tell us about your business and we will tailor a solution

Simple, honest pricing

Simple pricing for a smarter choice. No hidden charges. No surprises. No stress. We walk you through the entire process

Modern, secure technology

Reliable EFTPOS machines with Wi-Fi, mobile data (SIM) and LAN connectivity. Plug & play set-up with remote software updates

Locally owned & operated

We’re proud of our Kiwi heritage and passionate about helping Kiwi businesses succeed by simplifying payments

Here to help 24/7

We have our own in-house support teams and specialists based in NZ who are available 24/7 for your assistance

The independent payments experts

Smartpay is the largest independently owned and operated EFTPOS provider in Australasia and, no bragging, we’re pretty darn good at it.

We provide reliable EFTPOS solutions and prompt support. We’re big on service with 24/7 expert support, and include many add-on features as standard.

We offer a choice of EFTPOS terminals and lease terms, so you can find the best suited payment solution for your business.

How we make payments simple

At Smartpay, we understand that EFTPOS payments are invaluable to your business and believe in offering a simple and well-suited option for your specific business needs. Our payment experts are happy to help you with the process of getting set-up with Smartpay EFTPOS

Walk you through the process

A payments specialist will guide you through getting the best EFTPOS solution for your situation. They’ll give you their tips and referalls on getting set-up with external parties such as banks and POS providers.

Easy digital application

When you’re ready to join, simply review and digitally sign the contract that we’ve pre-filled for you. Easy as that.

Plug and play set up

Your terminal comes with simple in the box instructions to get you up and running in minutes, plus a handy quick reference guide. If you need help, our technical help desk is here 24/7.

Simple online ordering

Save time by ordering your EFTPOS supplies direct from our online store. Easy check-out and fast shipping.

Set and forget

We’ll leave you to get on with business and we’ll take care of upgrades and compliance. Our terminals can be remotely updated over the air. We’ll be in touch to let you know about new innovations and features.

Our Service Promise

24/7 Expert Support

Get help when you need it. Our technical experts are available 24/7, 365 days a year. If you need help with your payment solution, just give us a call.

Industry leading service

We pride ourselves on providing industry leading service to our customers to ensure you can keep taking payments smoothly.

Ongoing free security and software updates

We’ll keep you secure and compliant with ongoing remote updates to your EFTPOS terminal so you’re always up to date.

Prompt and free equipment replacement

If you experience a fault with your EFTPOS machine that can’t be resolved by our technical support team over the phone, we will get you a free replacement.

Swift responses and support

We endeavour to answer all calls within 1 minute. 80% of our calls are answered within 20 seconds.

First call resolution

We resolve 90% of your support requests within the first call. We have an average talk time of 4 minutes.

Continual product improvements

Our in-house tech teams work around the clock to release new payment features and product improvements which add value to your business.

Hardware warranty

Any terminal you purchase, rather than lease, has a twelve month warranty period. If you lease equipment from us you are covered by our service contract.

Smartpay EFTPOS for various industries

What our customers have to say

Xevithirus Adrastos was the best contact person to get my machine super fast and ready!, definitely I recommend to get the service from Smartpay 👌😊 happy customer here!

Zdenija S.

1700442798

Shameel was amazing, got everything done ASAP to really help with the opening of our new store. Really appreciate his support and went above and beyond to get it all done in time. Would recommend... smartpay to anyone!read more

Bridie M.

1699327957

Xevithirus was absolutely fantastic to deal with. Super knowledgeable and helpful, made everything run smoothly, job was done very quickly. Highly recommended. Thank you.

Katie F.

1697670285

100% genuine and trustworthy, as a new business owner they have helped me in every way possible to make sure that it works out with my business requirements.

Pizza G.

1697068949

We, on behalf of Probasee Bengalee Association of NZ, have hired EFTPOS machine from Smartpay a couple of times in the last few year for a couple of our events. Xev has been instrumental with... required support both these times. He had communicated with us throughout the process, and although we had applied for it quite late and were on a tight deadline, Xev made sure we get the terminal on time both the occasions. His communication, and proactive support and follow-up has been really impressive. We are very happy with the service. 100% recommend them if anyone is looking to hire EFTPOS terminals. And, a very special shout out to Xev for his help.read more

Soham S.

1693954862

If you own a business and not have SmartPay eftpos solution that mean you being ripped off by others.SmartPay is best and their wifi terminal is Vodafone network that mean full coverage as well.thank... you SmartPay team you guys are awesome 😎read more

Gurwinder S.

1693167814

Dealing with your Team has been such a welcomed pleasure. I was hesitant to make contact initially as I thought it would be difficult and confusing to make the change! It was totally the opposite. ... Very and efficient with clear and easy to understand information over the phone. Really appreciate the wonderful service from Xevithirus Adrastos! Well done and thankyou againMaread more

Ma & Mel’s Coffee & Kai C.

1690152073

Very helpful. Great Service got this going in 2 days from signing my contract.

pratthana S.

1686523125

Great service and competitive price

alex h

1685747219

"I had read reviews online and soon discovered Libby's feedback was not just positive but heartwarming so you can imagine my surprise and excitement when I called smartPay and it was beautiful (yes... I could tell she is beautiful over the call) Libby at the other end.She was very friendly, patient and proactive haven understood needs of our startup small business.Libby did her tricks and I got set up and got my eftpos in 4 working days.Thanks Libby, you're a pleasure to work with. You're amazing.SmartPay needs to keep employees like Libby"read more

Adekemi “God's V.

1683185192

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Speak with one of our Kiwi payment specialists today!

Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.

Choose Smartpay