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Smartpay Customer Reviews

Discover why over 40,000 businesses choose Smartpay to be their preferred payments partner. 

See why Smartpay is New Zealand's best choice for business EFTPOS

Smartpay is your trusted payment solutions provider with a proud history of serving over 40,000 businesses. With years of experience delivering cutting-edge payment technology, we’re a preferred payments partner for businesses in Australia and New Zealand.

Our mission is to simplify payments and empower businesses like yours with efficient, secure and reliable payment solutions. We’ve partnered with businesses of all sizes, from local boutiques to thriving franchises, helping them save on EFTPOS fees. Our fleet is over 56,000 terminals and counting. 

Join thousands of businesses who’ve made the switch to Smartpay. Explore our solutions and customer reviews to discover why we’re best-in-class at providing EFTPOS solutions.

What our customers have to say

Excellent
4.3
Based on 218 reviews
Mariangela H.
Mariangela H.
We love Smartpay! The terminal is user-friendly and we havent encountered any issues. 🙂
Sue L.
Sue L.
Josh was outstanding - really understands what delivering good customer service entails. We would highly recommend Smartpay!
Quentin C.
Quentin C.
Exemplary customer service from Smartpay and Nathan. I've used Smartpay for first time short-term hires for 2 different NFP's banking at 2 different banks. One bank was very difficult to work with and without Nathan it would have been too late for the event we were holding. Highly recommended to minimise the stress.
Sylvie W.
Sylvie W.
Our Rotary Club needed an EFTPOS machine in a hurry, so we contacted Smart Pay. Being elderly, we imagined this would be a daunting task, but it was anything but. Maja, at Smart Pay, realizing not everyone is confident completing and signing on line documents, sent us a printable copy, which made the process very simple. Maja was patient with us oldies, treating us with the utmost respect and consideration. She was friendly, and a pleasure to deal with. Now we are off selling our high end Xmas puddings, so a nice cash injection for our many charities coming up, thanks to Smart Pay !
Pamela R.
Pamela R.
As a brand new business, Xev at Smartpay was a massive help in getting me set up with this. He listened to my needs, was patient and understanding, extremely knowledgeable and super supportive, checking in regularly to ensure all was ok ...even helping out with what was needed from my bank. Thanks Xev ...you've been amazing. The customer service support team are also fab ...a wee wait sometimes on the phone, but always able to talk me through what's needed to get any issues resolved or any questions answered. Thanks Smartpay ...a smooth intro to using your system! Great value too!
Derek A.
Derek A.
I recently took over a business with an existing terminal, smartpay walked me through their process and on day one, everything worked like it should have. They followed up to ensure I was happy, and now it just works. Mansi Mudgil from Smartpay was excellent to work with.
Hritom R.
Hritom R.
Smartpay offered a simple, convenient and functional service which served all the needs of our Bengali community over our busiest cultural festival. Would wholeheartedly recommend.
Hannah N.
Hannah N.
Jamie is very helpful and the team of Smartpay support our business very quickly. Thank you very much.
Steve Forbes M.
Steve Forbes M.
Vasco and the team at Smartpay were awesome. We had 2 different EFTPOS companies and migrated 2 stores and the main office in one go. thank you for making the seamless! - Canterbury of NZ
BY Medical Surgical L.
BY Medical Surgical L.
We have been a client for the past 7 years. Seamless, proactive and professional service every time. A special shout out to Faye Mateni (Payment Specialist) for her patience in answering all our queries and reassurances that our contract negotiations are well met. The cost savings as part of our renewal was the cheery on the top. Highly recommended!
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Learn more about how Smartpay helps businesses like yours

Bangkok Ice cream shop owner receiving payment on EFTPOS machine

Bangkok Rolled Ice Cream

Located on Auckland's vibrant K' Road, Bangkok Ice Cream is the go-to dessert spot for a sweet and unique treat. Check out how they churn out delicious desserts and use Smartpay's integrated EFTPOS solution to collect payments from customers.

Foodtogether-3

Foodtoger Aotearoa

Smartpay empowers Foodtogether's mission to bring communities together through accessible, fresh food. With user-friendly EFTPOS solutions and exceptional support, we're proud to help Foodtogether create better, more nourished communities

shop front for YOYOSO

YOYOSO New Zealand

YOYOSO is one of NZ's most popular fashion, accessories and gift shop with a carefully curated range of chic and unique products. Read more about how they use Smartpay terminals

Why choose Smartpay?

At Smartpay, we understand the unique situations businesses face, that’s why we provide you with choice. We offer a range of EFTPOS solutions, with our local specialist team available around the clock to support you, every day of the year. Nice!

When it comes to EFTPOS solutions for businesses, Smartpay leads the way as a provider of choice. Here are some of the things our customers love us for:

Tailored EFTPOS solutions

You’re in control. Our Payment Specialists will create an EFTPOS solution that’s just right for your business.

Customise your EFTPOS machine​​

Enjoy add-on payment features and select POS integrations free of charge.​

24/7 local specialist support

Round the clock support from our friendly team of local experts based in New Zealand.​

User friendly technology

Plug & play EFTPOS machines make set-up and troubleshooting a breeze.​

Who uses Smartpay?

Our solutions are loved by businesses of all sizes and industries across New Zealand. With cost savings to reinvest, improved cash flow and simple end of month reconciliation, it’s easy to see why we are the EFTPOS solution of choice. 

Hospitality

The EFTPOS solution for cafés, bars, pubs or restaurants – it’s all part of the service. Features include:

Hair & Beauty

The EFTPOS solution a cut above the rest for spas, salons, nail bars and hairdressers/barbers. Features include:

Retail

A size and style that suits your business. Features include:

Trades

EFTPOS that works as hard as you do. Features include:

EFTPOS machine with card inserted

Schools & Charities

EFTPOS that earns high marks. Features include:

Exclusive offer: Get 12 months FREE EFTPOS rental

Get the first 12 months of EFTPOS Rental free*. Simply ask us to apply this deal when you sign up for a 36-month EFTPOS rental contract with Smartpay.
Applicable to new Smartpay customers.

*Terms & Conditions apply.

Speak with one of our Kiwi payment specialists today!

Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.