Service Status

Check the below for the latest service status and updates related to your Smartpay experience.

SmartConnect

Operational

SC

Transactions

Operational

TR

MOTO

Operational

MOTO

Merchant Hub

Operational

HUB

TaxiPOS

Operational

TAXI

Your terminal may rely on the One NZ network (previously Vodafone) if you use our 3G/4G connectivity solutions. 

For the latest on incidents with their network, click here.

24/7 Local Support​

Did you know that 80% of all issues can be resolved by restarting the EFTPOS machine?

We're here to help when you need it. In the meantime, check out our help centre articles which could help.

Customer preparing to pay coffee merchant in Cafe

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