Check the below for the latest service status and updates related to your Smartpay experience.
Your terminal may rely on the One NZ network (previously Vodafone) if you use our 3G/4G connectivity solutions.
For the latest on incidents with their network, click here.
Did you know that 80% of all issues can be resolved by restarting the EFTPOS machine?
We're here to help when you need it. In the meantime, check out our help centre articles which could help.