Our service promise to you:
24/7 Phone support
Multi language support
Ongoing network compliance
Any terminal you purchase, rather than lease, has twelve month warranty.* If something is not right, let us know and we will make it right. If you lease equipment from us you are covered by our service contract.
You can expect the following response times for the courier swapout service:
All calls logged before 3.30pm Monday – Friday will be dispatched the same day.
Metropolitan Areas Delivery will be the next business day Rural Areas Delivery will be according to the courier service provided in your area.
* Unless otherwise stated.
* All service levels quoted are subject to transport/courier service constraints.