Smartpay Customer Reviews
Discover why over 30,000 businesses choose Smartpay to be their preferred payments partner.
See why Smartpay is New Zealand's best choice for business EFTPOS
Smartpay is your trusted payment solutions provider with a proud history of serving over 30,000 businesses. With years of experience delivering cutting-edge payment technology, we’re a preferred payments partner for businesses in Australia and New Zealand.
Our mission is to simplify payments and empower businesses like yours with efficient, secure and reliable payment solutions. We’ve partnered with businesses of all sizes, from local boutiques to thriving franchises, helping them save on EFTPOS fees. Our fleet is over 45,000 terminals and counting.
Join thousands of businesses who’ve made the switch to Smartpay. Explore our solutions and customer reviews to find out why we’re best-in-class at providing EFTPOS solutions.
What our customers have to say
Vivian Doin das F.
Thank you so much Smart Pay and Jamie for incredible job! He was very much attentive and supportive to explaining everything I wanted to know! Iv got things done very quick when I didn’t have much time left. He did a great job! Thank you so much Jamie!
Judah A.
These guys are awesome to deal with. When you work out every POS company's price these guys are cheaper and they're team are positive and helpful. Big shout out to Xev who is great to deal with
Christainson W.
Smartpay guys are really good, they have excellent customer skills, and they know how to respect their customer. I spoke to Pam L, an agent who assisted me to get my Eftpos machines, she was absolutely amazing, she followed through patiently till the end and was so gracious with all the queries and doubts. She is certainly someone who has a great heart and attitude.Also when I reached outside the hours of pickup, the other agent actually came out of the office and waited for me to handed over the device to me... "that just blew me off", do you really need to do that guys!Thank you so so very much!Chris WelslyChai Wala Bhai
Aurelia Sierra P.
We decided to switch providers from WindCave for their poor service etc. From the "Get-Go" we dealth with Xev. They made it so easy for us. From signing up and making sure we knew what our next step was and ETA's - we were communicated with from the JUMP. Thank you SmartPay team - give my mate Xev a raise or some sort of recognition please.Even after we were all set up - when I emailed for assistance, he referred us onto the help desk team and was so polite and informative. Its always very nerve racking when switching providers and even more so when your liaison is not even informative. We really do appreciate your amazing service Xev!Highly recommend!Team at Health New Lynn
Liza-Kay B.
Jamie is an amazing rep - he has chased my business, and chased my bank for me. Apart from being friendly and efficient, he was also really good at getting the job done.I have been the worst customer ever - but he got me there in the end 🙂 5 stars and a pay rise for Jamie!
Newtown Union Health S.
Great Solution to meld our PMS as a POS, saves so much time.
Bodywise Natural H.
Great service and always very helpful.
Tze Wei Daniel T.
Aran has been super helpful in answering my questions promptly and always quick to reply. Very reliable in registering and starting with Smartpay.
Montrose Cafe B.
Excellent service. I have rented mobile machines for past few years for events.They always deliver with great service. Thanks guys
Glam nails &.
Amanda, is really good with customer services communication response respectful all sort of things. And very fast handling of efpost machine. Very affordable for new business owners. Very easy to connect. 100/100 recommend. Thank you Amanda. You are the best
Learn more about how Smartpay helps businesses like yours
Bangkok Rolled Ice Cream
Located on Auckland's vibrant K' Road, Bangkok Ice Cream is the go-to dessert spot for a sweet and unique treat. Check out how they churn out delicious desserts and use Smartpay's integrated EFTPOS solution to collect payments from customers.
Foodtoger Aotearoa
Smartpay empowers Foodtogether's mission to bring communities together through accessible, fresh food. With user-friendly EFTPOS solutions and exceptional support, we're proud to help Foodtogether create better, more nourished communities
YOYOSO New Zealand
YOYOSO is one of NZ's most popular fashion, accessories and gift shop with a carefully curated range of chic and unique products. Read more about how they use Smartpay terminals
Why choose Smartpay?
When it comes to EFTPOS solutions for businesses, Smartpay leads the way as a provider of choice. Here are some of the things our customers love us for:
Tailored EFTPOS solutions
You’re in control. Our Payment Specialists will create an EFTPOS solution that’s just right for your business.
Customise your EFTPOS machine
Enjoy add-on payment features and select POS integrations free of charge.
24/7 local specialist support
Round the clock support from our friendly team of local experts based in New Zealand.
User friendly technology
Plug & play EFTPOS machines make set-up and troubleshooting a breeze.
At Smartpay, we understand the unique situations businesses face, that’s why we provide you with choice. We offer a range of EFTPOS solutions, with our local specialist team available around the clock to support you, every day of the year. Nice!
Who uses Smartpay?
Our solutions are loved by businesses of all sizes and industries across New Zealand. With cost savings to reinvest, improved cash flow and simple end of month reconciliation, it’s easy to see why we are the EFTPOS solution of choice.
Hospitality
The EFTPOS solution for cafés, bars, pubs or restaurants – it’s all part of the service. Features include:
- Portable terminals - take payments at the table or the counter
- POS Integrations - manage orders, inventory and reservations
- Tipping & cash out - available to add optionally
Hair & Beauty
The EFTPOS solution a cut above the rest for spas, salons, nail bars and hairdressers/barbers. Features include:
- Plug & play terminals - process payments quickly and in style
- POS integrations - manage customer appointments and loyalty programs
- Value-add features - customise your payment solution for the best customer experience
Retail
A size and style that suits your business. Features include:
- Portable terminals - perfect for in-store and offsite payments (pop-ups or events)
- POS integrations - easily manage inventory, sales reporting and more
Trades
EFTPOS that works as hard as you do. Features include:
- Plug & play terminals - process payments quickly and in style
- POS integrations - manage customer appointments and loyalty programs
- Value-add features - customise your payment solution for the best customer experience
Schools & Charities
EFTPOS that earns high marks. Features include:
- Reliable payments - take payments in the office or on the move with our range of easily portable EFTPOS terminals
- Discounted packages - to support you, we offer discount options to schools and charities
Taxis & Transport
EFTPOS that works as hard as you do. Features include:
- TaxiPOS application specifically for taxis - TaxiPOS is a portal to accept electronic Total Mobility cards, add an automatic surcharges, get real-time data for reporting and fleet management
- 24/7 support - No matter where or when you run your taxis and take your customers, we are just a phone call away if you need any help
Exclusive offer: Get 12 months FREE EFTPOS rental
Get the first 12 months of EFTPOS Rental free*. Simply ask us to apply this deal when you sign up for a 36-month EFTPOS rental contract with Smartpay.
Applicable to new Smartpay customers.
*Terms & Conditions apply.
Speak with one of our Kiwi payment specialists today!
Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.