Restarting your EFTPOS terminal can resolve most common issues. We recommend doing this whenever you encounter terminal issues.
To restart the terminal, press and hold the power button until it restarts. Then press Alpha and 1 to log on to the payment network.
If you are still unable to resolve the issue or the terminal does not restart or connect normally, give us a call on 0800 476 278 or use the support form on our website.
