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Virtual Terminal (MOTO)

Accept EFTPOS payments and complete the sale even when the card is not physically present

Mail Order & Telephone order transactions

A flexible way to take EFTPOS payments without the physical presence of the cardholder. All you need are the card details and authorisation from the customer.

This helps you increase your physical presence and make sales over the phone or via mail order by manually entering the card details on a physical terminal to complete the purchase.

All debit or credit scheme cards (Mastercard, Visa, AMEX, JCB) that are enabled by your acquirer can be processed via MOTO. 

Making payments easy with MOTO

Make sales on the phone or via mail order

Perfect for businesses that need to make sales over the phone or via a mail order

Get paid anytime, anywhere

Process payments without the card or the cardholder present. All you need is authorisation from the cardholder

Offer more services to customers

Offer services such as delivery, recurring subscriptions and special promotions in a mail-order catalogue

Why get MOTO?

Flexible payment solution

Get paid when the customer's card is not present like over the phone or via mail order

Increased presence for your business

Sell your products & services nationwide without the physical need for a store front

Process recurring payments easily

Easily process recurring payments with a simple selection on your EFTPOS terminal

Free of charge and easy to use

MOTO feature is free of charge from Smartpay. Just activate this with your merchant bank

Short term EFTPOS machine hire S920 terminal

Getting started

Smartpay terminals have the MOTO feature enabled. 

Before starting a MOTO transaction, please double check that you have this functionality enabled.  You can do this by calling Worldline (formerly Paymark) on 0800 729 627 – you will need to have your terminal ID handy. 

If you do not have the MOTO functionality, please call your merchant bank and request for this to be enabled. 

Learn more about our EFTPOS solutions

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Mobile EFTPOS

Take payments on the go with a sleek and versatile mobile EFTPOS terminal

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Countertop EFTPOS

Your stylish and reliable companion for taking payments in-store

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Short term rentals

Need EFTPOS for a limited time? Check out our flexible short term rental plans

More reasons to choose Smartpay

EFTPOS for everyone

Mobile, Countertop or POS integrated – we’ve got the EFTPOS solution for you.

Flexible solutions

Need a shorter term? Need extra features? Talk to us about a deal for your business.

Experts on hand

No middle men here. Deal directly with the experts. We develop our own software and service our own terminals.

Built on experience

Nearly two decades of making payments simple for Kiwi businesses.

Locally owned and operated

We’re proud of our Kiwi heritage and passionate about helping you succeed.

 

What our customers have to say

Mobile payment saves time during the sale process as the customer can pay in a way which is familiar and convenient to them, which in-turn leads to a higher level of customer satisfaction.

Tanja West-Hill, Weekend Max Mara

Smartpay’s solution is convenient and easily integrates.

The set-up was smooth and straight forward.

Dan Horton, Magic Memories

Read more

I would say we have gained around 20% more of our sales by adding Alipay and WeChat Pay.

Laurance Metry, Unichem

Read more

Frequently Asked Questions

Select PURCHASE, enter the purchase amount and press ENTER

Terminal will prompt user to PRESENT / INSERT or SWIPE CARD

Press ENTER at this stage

Type in the 16-digit card number, press ENTER

Enter card expiry date [mm/yy], press ENTER

Terminal will prompt to enter CSC – select YES or NO and follow screen prompts

Select SINGLE MOTO

Select CRD account type (This will only work with credit account option)

EFTPOS terminal displays ACCEPTED or DECLINED result

EFTPOS receipt will be offered (depending on receipt print/prompt settings)

EFTPOS terminal returns to idle screen ready for next transaction

Select REFUND

Swipe merchant refund card and enter refund PIN

Terminal will prompt user to PRESENT / INSERT or SWIPE CARD

Type in the 16-digit card number, press ENTER

Enter card expiry date [mm/yy], press ENTER

Terminal will prompt to enter CSC – select YES or NO and follow screen prompts

Select SINGLE MOTO

Select CRD account type (This will only work with credit account option)

EFTPOS terminal displays ACCEPTED or DECLINED result

EFTPOS receipt will be offered (depending on receipt print/prompt settings)

EFTPOS terminal returns to idle screen ready for next transaction

The amount being refunded should be credited back to the card used for the original purchase.

Speak with one of our Kiwi payment specialists today!

Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.