Free Sign Up
Solutions & Features
Solutions
Low Cost Tap & Pay
Long Term Rentals
Short Term Rentals
EFTPOS Machines
POS & Payments Bundles
Features
Mobile EFTPOS
POS Integrations
Contactless Payments
Smartpay Hub
Businesses
Automotive
Hair & Beauty
Hospitality
Tourism
Retail
Trades
Charities
Read Our Success Stories
Information
Resources
Order Paper Rolls
Help & Support
Contact Support
Service Status
About Us
Careers
Why Smartpay
Refer a Friend
Blog
Help Centre
Get Started
ZH
Support 0800 476 278
Sales 0800 004 905
Help Centre
Help Centre
S920 Terminal
S920 Terminal
Terminal How-Tos
Contactless Transaction Declines
"Card Not Present" Transactions (MOTO)
Can I see transactions between certain times?
Basic Transactions – Purchase
Basic transactions – Refunds
Basic Transactions – Performing Settlement Cutovers
View
Connection Issues
Can I hotspot from my mobile to my Wi-Fi EFTPOS terminal?
Basic Troubleshooting
Connecting Using Wi-Fi
Troubleshooting Connection Types
Verify ports
Managing network connectivity
View
Receipts & Paper Rolls
Turn off Customer Receipts
Ordering Paper rolls
Loading paper into your printer
View
Surcharging
Signage
Surcharge rules
Surcharge FAQ
View
Care & Maintenance
Damaged EFTPOS Terminal
Improving Battery Life
Cleaning your EFTPOS terminal
General usage tips
Caring for your EFTPOS machine
Keeping your terminal safe
View
QR Support
QR Support - AliPay & WeChat Pay FAQs
View
Low Cost Tap & Pay
Long Term EFTPOS Rental
Short Term Hire
EFTPOS Machines
EFTPOS Features
Mobile EFTPOS
Contactless Payments
MOTO
Integration
Surcharging
Tipping
Alipay & WeChat Pay
Transaction Reporting
Credit Card Reader
Automotive
Hair & Beauty
Hospitality
Retail
Schools & Charities
Tourism
Trades
Enterprise POS & Payments
Why Smartpay
Case Studies
Blog
Refer a Friend
New to EFTPOS
Careers
Help Centre
Contact Us
Status
Order Paper Rolls
© 2025 Smartpay. All rights reserved.
Terms & Conditions
Privacy Policy