Free Sign Up
Solutions & Features
Solutions
Low Cost Tap & Pay
Long Term Rentals
Short Term Rentals
EFTPOS Machines
Features
Mobile EFTPOS
POS Integrations
Contactless Payments
Smartpay Hub
Businesses
Automotive
Hair & Beauty
Hospitality
Tourism
Retail
Trades
Charities
Read Our Success Stories
Information
Resources
Order Paper Rolls
Help & Support
Contact Support
Service Status
About Us
Careers
Why Smartpay
Refer a Friend
Blog
Help Centre
Get Started
ZH
Want to know the status of our services? Check out our status page here
Support 0800 476 278
Sales 0800 004 905
Help Centre
Help Centre
S920 Terminal
S920 Terminal
Terminal How-Tos
Contactless Transaction Declines
"Card Not Present" Transactions (MOTO)
Can I see transactions between certain times?
Basic Transactions – Purchase
Basic transactions – Refunds
Basic Transactions – Performing Settlement Cutovers
View
Connection Issues
Can I hotspot from my mobile to my Wi-Fi EFTPOS terminal?
Basic Troubleshooting
Connecting Using Wi-Fi
Troubleshooting Connection Types
Verify ports
Managing network connectivity
View
Receipts & Paper Rolls
Turn off Customer Receipts
Ordering Paper rolls
Loading paper into your printer
View
Surcharging
Signage
Surcharge rules
Surcharge FAQ
View
Care & Maintenance
Damaged EFTPOS Terminal
Improving Battery Life
Cleaning your EFTPOS terminal
General usage tips
Caring for your EFTPOS machine
Keeping your terminal safe
View
QR Support
QR Support - AliPay & WeChat Pay FAQs
View
Low Cost Tap & Pay
Long Term EFTPOS Rental
Short Term Hire
EFTPOS Machines
EFTPOS Features
Mobile EFTPOS
Contactless Payments
MOTO
Integration
Surcharging
Tipping
Alipay & WeChat Pay
Transaction Reporting
Automotive
Hair & Beauty
Hospitality
Retail
Schools & Charities
Tourism
Trades
Why Smartpay
Case Studies
Blog
Refer a Friend
New to EFTPOS
Careers
Investors
Help Centre
Contact Us
Status
Order Paper Rolls
© 2025 Smartpay. All rights reserved.
Terms & Conditions
Privacy Policy
