Lessen the impact of network or communication outages by continuing to accept payments on your EFTPOS terminal
Offline mode on your EFTPOS terminal
Offline mode allows your EFTPOS terminal to continue processing payments when it can’t connect to the payments network due to a network outage or communication error.
It does this by creating Electronic Offline Vouchers (EOV) and storing the payments to upload to the payments network later. Once a successful connection has been restored, the terminal will automatically send stored offline transactions through for processing.
Continue taking payments without a hitch even in an outage.
Making payments easy with Offline mode
No disruption to payments
Continue taking payments during an outage. Your transactions are stored securely until the EFTPOS terminal goes back "online" again
Activates automatically
If the terminal can't connect to the payment network, this mode activates automatically to provide emergency payment processing continuity
Transactions processed securely
The terminal attempts to go back online every 10 minutes. Once successful it will automatically upload the stored transactions for processing
Why get Offline mode
Emergency payment processing capability
Back-up in situations like telecommunication errors payment network outages, power outages and system faults
Your payments are stored safely
The terminal creates an Electronic Online Voucher (EOV) which is stored until it can connect to the payment network again
Plenty of storage capability
Store up to 99 transactions, maximum value of $300 per transaction
Free to activate and use
This value add is available free of charge to Smartpay customers
How to get setup with Offline mode
Your merchant bank controls the enabling or disabling of Electronic Offline Vouchers (EOV). Check with your merchant bank what rules they have around using EOV, and to confirm if EOV is enabled for you.
To find out more about Offline Mode, contact the Worldline (previously Paymark) Customer Care Centre on 0800 729 627.
Learn more about our EFTPOS solutions
Mobile EFTPOS
Take payments on the go with a sleek and versatile mobile EFTPOS terminal
Countertop EFTPOS
Your stylish and reliable companion for taking payments in-store
Short term rentals
Need EFTPOS for a limited time? Check out our flexible short term rental plans
More reasons to choose Smartpay
EFTPOS for everyone
Mobile, Countertop or POS integrated – we’ve got the EFTPOS solution for you.
Flexible solutions
Need a shorter term? Need extra features? Talk to us about a deal for your business.
Experts on hand
No middle men here. Deal directly with the experts. We develop our own software and service our own terminals.
Built on experience
Nearly two decades of making payments simple for Kiwi businesses.
Locally owned and operated
We’re proud of our Kiwi heritage and passionate about helping you succeed.
What our customers have to say
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