The Android Edge — How Low Cost Tap & Pay Boosted a Small Business’s Bottom Line

Mobile Zone

Mobile Zone Saves up to $500 a Month with Low Cost Tap and Pay

Talvinder runs a small family business that's been in the game since 2022, selling second-hand phones and PCs. Like any new venture, he watches every expense closely — every saving he makes helps profits.

Talvinder was fed up with the big banks, and indeed keen to get them out of the picture in order to save on fees - and stop surcharges for good. 

The goal was simple: find the best payments system with the cheapest rate so he could ditch bank fees and stop surcharging his customers. Which then led him to Smartpay!

Why Android Low Cost Tap & Pay (LCTP) Wins

The transition to Smartpay’s LCTP solution—powered by the brand new Android terminal — was the game changer for Talvinder’s business. The Android platform isn't just a slick device, it’s the technology that makes the savings possible.

1. Superior Tech for Speed and Reliability

Talvinder has found the new terminal instantly preferable to the old Eftpos system:

  • User Friendly Interface (UI): The staff loves the Android terminal because the interface is "simple" and "very user-friendly". It's intuitive, just like using a modern smartphone, which minimizes training time and reduces complexity during a sale.
  • Tap and Go is King: The sheer speed of the "Tap and Go" feature saves critical seconds per transaction, improving customer flow and satisfaction.
  • Always Connected: The terminal's built-in 4G SIM ensures "barely any outages," a huge reliability boost that keeps the business running smoothly during peak hours.

2. How the Android Platform Saves Money

The underlying Android technology allows Smartpay to offer a model that sidesteps the costly traditional banking networks:

  • Bypassing the Banks: Because the terminal is a modern, open platform, Smartpay can offer a payment solution that replaces high, variable transaction fees with a single, low monthly merchant service fee. This fundamental shift is why Talvinder can now afford to save money and absorb the cost.
  • Massive Savings: This change immediately translated into saving $400–$500 NZD per month. This is a huge influx of cash directly to Talvinder’s profit line, proving that Smartpay offered the cheapest rate he found.

The Payoff: Happy Customers and Growth

The financial savings unlocked the merchant's ultimate customer strategy: the "No-Surcharge" sign.

  • Customer Loyalty is Priceless: Customers "love the no-surcharge sign" when they see it. This small gesture, made possible by the LCTP savings, acts as a powerful referral engine.
  • Sustainable Growth: Talvinder reports that the no-surcharge policy is a "good enough referral or repeat business," generating up to 30% of his new customers from word-of-mouth.

Conclusion: The Smartpay Low Cost Tap & Pay solution, built on the modern, reliable Android platform, isn't just a terminal upgrade — it’s a powerful business tool that delivers significant monthly savings and creates a superior customer experience. The merchant's summary? The service is "Top notch."

Smartpay A920Pro terminal awaiting payment in Charcutere

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