A firsthand account of our EFTPOS solution that works smarter, not harder.
When their first pop-up shops sprouted up, FoodTogether needed a fresh EFTPOS solution. Enter Smartpay, the partner that makes payments a piece of cake (healthy cake, we promise)!
FoodTogether is a non-profit social enterprise dedicated to connecting communities through healthy, fresh produce.
Their mission? To bring communities together through accessible, affordable fresh food, creating jobs and empowering local collectives to improve food security.
We talked to Sophie Bond from FoodTogether to learn more about how Smartpay has helped them boost their efficiency.
Smartpay’s EFTPOS solutions are the apple of FoodTogether’s eye for seamless transactions.
“This year we launched FoodTogether Pop-Ups, which differs from the traditional Food Co-Operative model,” Sophie shared.
With the shift from online orders to in-person sales, FoodTogether needed compact, rechargeable and user-friendly EFTPOS terminals. Smartpay's terminals made payments simple for its 18 pop-up locations across New Zealand. Kale yeah!
A tasty promotion made Smartpay the easy choice. She said, “We were really excited about the first-year free rental offer – it meant a whole year of saving money right from the start, which is a big deal for any business, especially ours.”
Sophie gave a big hand to our amazing sales team, saying, “Libby from the sales team was awesome; she quickly gave us the info we needed and made the whole process super easy with a friendly attitude.”
She added, “The setup process with Smartpay has been exceptionally straightforward. We didn’t have much knowledge of EFTPOS initially, but Smartpay’s guidance and ongoing support made the whole process easy for us.”
“The responsive and friendly sales representatives have been so helpful and accommodating. We appreciate the ongoing support as we find our feet with this new business model,” said Sophie.
Here are some of the things Sophie says make Smartpay the icing on the cake for their organisation.
“We love that the Smartpay machines have a SIM card and can work anywhere! That’s a really important feature for an operation like ours,” she said. This feature is vital for Sophie, as many of their Pop-Ups operate outdoors on trestle tables without access to power outlets.
She added, “Smartpay is very reliable. A few times, we have found ourselves needing a new EFTPOS machine for a new site at short notice, and Smartpay comes through every time. We find the whole process very reliable, convenient and efficient.”
With a seamless setup process, prompt service and flexible solutions, Smartpay has lent a helping hand to FoodTogether Pop-Ups. We've made sure they’re equipped with EFTPOS machines that are ready to take payments at new sites in a snap!
When we asked Sophie if other businesses should choose Smartpay, here’s what she said:
“With a whole year of free EFTPOS rental, we felt that we could afford to give it a try, and we’re glad we did. The Smartpay machines are so easy to use that even our less tech-savvy volunteers can take payments. The ongoing support is really valuable too. We say, go for it!”
Smartpay takes great pride in empowering businesses like FoodTogether, making payments easy! With our simplified EFTPOS solutions, local 24/7 customer support and smart savings, we help them run smoothly.
We’re thrilled to support FoodTogether in its journey to cultivate better, more nourished communities. Here's to a fruitful partnership! You can follow their Facebook and Instagram pages to keep updated with new events, products and locations.
