Basic transactions – Refunds

Refunds

1. Press 4 to select REFUND

2. Swipe merchant card and enter Refund PIN

3. Enter the refund amount. Press CLEAR key to change or ENTER key to continue.

5. Offer terminal for customer to present their card

6. If card was inserted or swiped then customer selects account. Customer to enter their PIN. Press ENTER.

7. Terminal displays transaction result APPROVED or DECLINED. Terminal automatically prints MERCHANT RECEIPT with REFUND clearly highlighted at top of receipt.