Charging your S920 using the charging base
We’ve noticed some S920 terminals will power off and restart when they are placed on the charging base. We are working with our manufacturing partner to resolve this issue.
In the meantime, we suggest you stop using the base to charge the terminal. Instead, use the USB cable plugged into the mains adaptor – you’ll need to keep it plugged in for at least 3 hours for a full charge.
If you want to continue using the base, just be aware the terminal may restart.
Charging from a USB cable plugged into a computer/tablet
If you’re plugging into a computer/laptop USB port to charge, this won’t provide enough current to fully recharge the battery – it’s only enough to maintain it.
We recommend regularly charging overnight/at the end of the day using the USB cable plugged into the mains adaptor.