Help Centre

At Smartpay we’re here to help make payments easy. Check out our Help Centre for common questions. If you can’t find the answer to a technical query, please call our 24/7 technical help desk on 0800 476 278. For general customer service, call us during business hours.

Account Queries

Phone Customer Support
Email Customer Support

Technical Helpdesk Tools

Remote Support for Integrated EFTPOS
Verify Ports

Handy Tips

Top Troubleshooting Tips
Offline Mode
Switch on customer receipts
Hotspotting on a Wi-Fi Terminal
Charging your S920

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CALL SALES 0800 476 278
CALL SUPPORT 0800 476 278
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Request a quote today or call 0800 476 278 to speak with a sales specialist

Existing customer looking for help or support? Contact our Customer Service team

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