Minimise your credit card transaction fees And grow your profit
Your low-cost solution for accepting credit cards
With our Surcharge solution you can minimise the cost of accepting credit cards. You simply pass on the cost of each transaction to your customer through a minimal administration surcharge.
Simply tell us the percentage that your bank is charging for each credit card transaction and our terminals automatically calculate the surcharge – there’s no manual processing required.
Surcharges are now common in many industries such as bars, cafes, restaurants, automotive services and professional services.
Our Surcharge application will automatically ask a question when a customer is paying via Credit Card
The Smartpay solution clearly prints the surcharge amount on every transaction receipt.
Frequently Asked Questions
How does it work?
The Smartpay Pax EFTPOS terminal identifies credit transactions and adds a percentage (that you set) to the transaction automatically. No fuss, no maths required!
What EFTPOS terminal does it work on?
SmartCharge works on the complete Smartpay Pax range except the D200. If you need add surcharge to your existing Pax EFTPOS terminal then give us a call on 0800 476 278.
Can I change the rate?
Yes you can. The rate is set on our secure EFTPOS terminal management server and we can change this with 24 hours notice.
What else can be configured?
Surcharge Bypass – the bypass function allows you to opt out from the surcharged process for individual transactions by entering the bypass PIN.
Will the Surcharge application work on Contactless Payment?
NO. The surcharge application will only be triggered when the “credit” account is chosen during the transaction. Contactless payment (Paywave, Paypass, Expresspay, etc) defeats the purpose of having Smartcharge.
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Let us help you
Want to talk through your options? Call our Sales team on
0800 004 905 and we can help you with a solution based on the needs of your business.
Or complete the form online and one of our sales specialists will call you back within the next business hour.
Existing customer looking for help or support? Contact our Customer Service team