Pre-Authorisation

Secure your payment in advance with a smart app that lets you set aside funds on your customer’s card for goods and services provided in advance of final settlement

Pre-authorisation app

The Pre-authorisation app is perfect for hotels, car rental companies, clubs, pubs and anyone that needs to reserve funds from a customer’s card in advance for goods and services provided.

As the name suggests, the Pre-authorisation app allows a merchant to put aside a specific amount of money until the good or service is being provided. After which point the merchant can finalise the transaction.

This is a great way for merchants to reduce the risk of fraud, non-payment or insufficient funds with no inconvenience to their business or customers.

Making payments easy with pre-auth

Why get pre-auth?

Temporarily "hold" customer funds

Reserve your customer's funds instead of transferring them right away

Perform a card check in advance

Allows you to check a card is valid and active without taking or establishing any amount of funds

Easy to use - two step process

Use the AUTH function to hold funds and FINALISE to complete the transaction. Open transactions can be finalised up to 30 days later

Available free of charge

Pre-authorisation feature is available free of charge to Smartpay customers. Just give us a call to set this up for you

How to get started with pre-auth

Merchants must request Pre-auth (hospitality) functionality from their Merchant Bank before it can be enabled on their EFTPOS terminal. Pre-auth transactions can be performed on all scheme (Visa, Mastercard etc.) debit and credit cards.

Once you have Pre-auth enabled on your Smartpay terminal, please call us on 0800 476 278 to activate this free of charge.

Learn more about our EFTPOS solutions

More reasons to choose Smartpay

EFTPOS for everyone

Mobile, Countertop or POS integrated – we’ve got the EFTPOS solution for you.

Flexible solutions

Need a shorter term? Need extra features? Talk to us about a deal for your business.

Experts on hand

No middle men here. Deal directly with the experts. We develop our own software and service our own terminals.

Built on experience

Nearly two decades of making payments simple for Kiwi businesses.

Locally owned and operated

We’re proud of our Kiwi heritage and passionate about helping you succeed.

What our customers have to say

Excellent

Smartpay New Zealand

4.3

Based on 218 reviews

Mariangela H.

We love Smartpay! The terminal is user-friendly and we havent encountered any issues. 🙂

Sue L.

Josh was outstanding - really understands what delivering good customer service entails. We would highly recommend Smartpay!

Quentin C.

Exemplary customer service from Smartpay and Nathan. I've used Smartpay for first time short-term hires for 2 different NFP's banking at 2 different banks. One bank was very difficult to work with and without Nathan it would have been too late for the event we were holding. Highly recommended to minimise the stress.

Sylvie W.

Our Rotary Club needed an EFTPOS machine in a hurry, so we contacted Smart Pay. Being elderly, we imagined this would be a daunting task, but it was anything but. Maja, at Smart Pay, realizing not everyone is confident completing and signing on line documents, sent us a printable copy, which made the process very simple. Maja was patient with us oldies, treating us with the utmost respect and consideration. She was friendly, and a pleasure to deal with. Now we are off selling our high end Xmas puddings, so a nice cash injection for our many charities coming up, thanks to Smart Pay !

Pamela R.

As a brand new business, Xev at Smartpay was a massive help in getting me set up with this. He listened to my needs, was patient and understanding, extremely knowledgeable and super supportive, checking in regularly to ensure all was ok ...even helping out with what was needed from my bank. Thanks Xev ...you've been amazing. The customer service support team are also fab ...a wee wait sometimes on the phone, but always able to talk me through what's needed to get any issues resolved or any questions answered. Thanks Smartpay ...a smooth intro to using your system! Great value too!

Derek A.

I recently took over a business with an existing terminal, smartpay walked me through their process and on day one, everything worked like it should have. They followed up to ensure I was happy, and now it just works. Mansi Mudgil from Smartpay was excellent to work with.

Hritom R.

Smartpay offered a simple, convenient and functional service which served all the needs of our Bengali community over our busiest cultural festival. Would wholeheartedly recommend.

Hannah N.

Jamie is very helpful and the team of Smartpay support our business very quickly. Thank you very much.

Steve Forbes M.

Vasco and the team at Smartpay were awesome. We had 2 different EFTPOS companies and migrated 2 stores and the main office in one go. thank you for making the seamless! - Canterbury of NZ

BY Medical Surgical L.

We have been a client for the past 7 years. Seamless, proactive and professional service every time. A special shout out to Faye Mateni (Payment Specialist) for her patience in answering all our queries and reassurances that our contract negotiations are well met. The cost savings as part of our renewal was the cheery on the top. Highly recommended!

Speak with one of our Kiwi payment specialists today!

Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.

Pre-Authorisation