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New Business Assurance

Select the best EFTPOS payment solution for your new business without worrying about a possible change in circumstances

New Business Assurance from Smartpay

At Smartpay, we understand that starting up a new business is a big investment. To help make this time easier, we offer new business owners the opportunity to take up the New Business Assurance programme.

You can choose your payment solution with certainty and confidence knowing that should things not work out as planned for your new business, you won’t have to worry about the remaining debt on your EFTPOS contract. 
S920 EFTPOS machine with Smartpay logo

Making payments easy with New Business Assurance

Mitigate some of the risk

If business does not work out as planned, you can be rest assured that you can exit your EFTPOS contract without owing the pending amount

Beverage Break Cafe Cheerful Coffee Discussion Concept

Choose with confidence

Covered for 36 months, should you discontinue trading, you can send your terminal back with no penalties or affect on your credit record

Easy to claim

Get in touch and complete a copy of either our Statutory Declaration or provide written proof and send back the EFTPOS terminal

Why get New Business Assurance?

Start with confidence

Get an EFTPOS solution without worrying about the contract duration

Cost-effective solution

An affordable solution for new businesses. Costing only $9.95 (+GST) a month.

Covers all your Smartpay terminals

There are no limits to the number of terminals covered for the one business

36 month cover duration

Give yourself a 36 month cover while your new business settles in

Short term EFTPOS machine hire S920 terminal

How to get New Business Assurance?

To qualify for New Business Assurance, you must be a new business that has not had EFTPOS before and are leasing your EFTPOS terminal from Smartpay for a period of 36 months or longer. 

You can enquire with us here our just ask our payment specialists to include this value add in our service contract with your business. 


Learn more about our EFTPOS solutions

Contactless card payment on EFTPOS machine


Take payments on the go with a sleek and versatile mobile EFTPOS terminal

Countertop EFTPOS terminal

Countertop EFTPOS

Your stylish and reliable companion for taking payments in-store

contactless card payment on EFTPOS machine with beer on the side

Short term rentals

Need EFTPOS for a limited time? Check out our flexible short term rental plans

More reasons to choose Smartpay

EFTPOS for everyone

Mobile, Countertop or POS integrated – we’ve got the EFTPOS solution for you.

Flexible solutions

Need a shorter term? Need extra features? Talk to us about a deal for your business.

Experts on hand

No middle men here. Deal directly with the experts. We develop our own software and service our own terminals.

Built on experience

Nearly two decades of making payments simple for Kiwi businesses.

Locally owned and operated

We’re proud of our Kiwi heritage and passionate about helping you succeed.


What our customers have to say

Xevithirus Adrastos was the best contact person to get my machine super fast and ready!, definitely I recommend to get the service from Smartpay 👌😊 happy customer here!
Zdenija S.
Zdenija S.
Shameel was amazing, got everything done ASAP to really help with the opening of our new store. Really appreciate his support and went above and beyond to get it all done in time. Would recommend... smartpay to anyone!read more
Bridie M.
Bridie M.
Xevithirus was absolutely fantastic to deal with. Super knowledgeable and helpful, made everything run smoothly, job was done very quickly. Highly recommended. Thank you.
Katie F.
Katie F.
100% genuine and trustworthy, as a new business owner they have helped me in every way possible to make sure that it works out with my business requirements.
Pizza G.
Pizza G.
We, on behalf of Probasee Bengalee Association of NZ, have hired EFTPOS machine from Smartpay a couple of times in the last few year for a couple of our events. Xev has been instrumental with... required support both these times. He had communicated with us throughout the process, and although we had applied for it quite late and were on a tight deadline, Xev made sure we get the terminal on time both the occasions. His communication, and proactive support and follow-up has been really impressive. We are very happy with the service. 100% recommend them if anyone is looking to hire EFTPOS terminals. And, a very special shout out to Xev for his more
Soham S.
Soham S.
If you own a business and not have SmartPay eftpos solution that mean you being ripped off by others.SmartPay is best and their wifi terminal is Vodafone network that mean full coverage as well.thank... you SmartPay team you guys are awesome 😎read more
Gurwinder S.
Gurwinder S.
Dealing with your Team has been such a welcomed pleasure. I was hesitant to make contact initially as I thought it would be difficult and confusing to make the change! It was totally the opposite. ... Very and efficient with clear and easy to understand information over the phone. Really appreciate the wonderful service from Xevithirus Adrastos! Well done and thankyou againMaread more
Ma & Mel’s Coffee & Kai C.
Ma & Mel’s Coffee & Kai C.
Very helpful. Great Service got this going in 2 days from signing my contract.
pratthana S.
pratthana S.
Great service and competitive price
alex h
alex h
"I had read reviews online and soon discovered Libby's feedback was not just positive but heartwarming so you can imagine my surprise and excitement when I called smartPay and it was beautiful (yes... I could tell she is beautiful over the call) Libby at the other end.She was very friendly, patient and proactive haven understood needs of our startup small business.Libby did her tricks and I got set up and got my eftpos in 4 working days.Thanks Libby, you're a pleasure to work with. You're amazing.SmartPay needs to keep employees like Libby"read more
Adekemi “God's V.
Adekemi “God's V.

Frequently Asked Questions

If you lease EFTPOS from Smartpay for your business and for some reason your business doesn’t work out as you expected and is forced to close, you can send your terminal back with no penalties, no more contract to pay and no credit record.

This assurance covers your initial contract term (minimum of 12 months). If your business closes simply fill out the statutory declaration form, provide one months notice and you can send back the terminal with no questions asked and no more payments to make. It’s that simple.

New Business Assurance is available to new Smartpay customers that sign up for a minimum 12 month EFTPOS lease and is valid for the length of the contract term.

By using the “Shift Total” option, you can get a printed record of the transactions that have incurred a surcharge and what this amount is for each transaction. We recommend that you print these off daily or weekly to keep track of this. The “Shift Totals” reports on credit card (insert/swipe) and Contactless surcharges separately.

Credit card surcharging is applicable on payments made on Visa, Mastercard, UnionPay AMEX, Diner and JCB cards. If the customer inserts/swipes their credit card and chooses the “credit” option, the programmed surcharge will apply.

Contactless surcharging is applicable on payments with any NFC enabled card or device. The card is not inserted or swiped in the terminal and, if the transaction is below $200 a PIN is not required for authorisation of the payment. These include all cards and devices with payWave (Visa), Tap & Go (Mastercard), Apple Pay and Google Pay.

Speak with one of our Kiwi payment specialists today!

Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.