EFTPOS Insurance

Give yourself that extra peace of mind by insuring your Smartpay terminal with us

EFTPOS insurance from Smartpay

Some business environments are more risky for EFTPOS terminals to potentially get damaged by liquid spills, physical impact or theft. We understand how important the EFTPOS terminal is to business and we know as it is in the frontline it can be accidentally damaged, lost or stolen.

While some business insurance might cover these costs, the excess charged might often be higher than the cost of the terminal. With Smartpay EFTPOS insurance you can reduce your overall liability and protect yourself allowing certainty and peace of mind.

Making payments easy with EFTPOS insurance

Why get EFTPOS insurance

Peace of mind

Your EFTPOS terminal is covered for accidental damage, loss, theft and extended warranty

One fixed known cost

EFTPOS insurance ensures the maximum you pay is $195 per terminal per incident allowing certainty

Opt in anytime

You can opt in for EFTPOS insurance anytime on Smartpay approved EFTPOS terminals

Affordable monthly pricing

For countertop, the monthly premium is $7.95. For mobile terminals the monthly premium is $9.95

How to get started with EFTPOS insurance

You can opt for EFTPOS insurance at any time however Smartpay reserves the right to accept your policy. EFTPOS insurance is only available for Smartpay approved EFTPOS terminals.

If your Terminal is accidentally damaged, stolen or breaks down during the Period of Insurance, we will at our option either repair it or replace it with the same or a similarly featured Smartpay Terminal. Warranty cover commences for breakdowns once the manufacturer’s warranty expires. The replacement terminal is also covered by your insurance as long as you are abiding by the Policy Terms and Conditions.

If you change your mind within the first 30 days then you can contact us and we will refund your premium and cancel your policy.

To sign up give us a call on 0800 476 278 or send us an email.

Learn more about our EFTPOS solutions

More reasons to choose Smartpay

EFTPOS for everyone

Mobile, Countertop or POS integrated – we’ve got the EFTPOS solution for you.

Flexible solutions

Need a shorter term? Need extra features? Talk to us about a deal for your business.

Experts on hand

No middle men here. Deal directly with the experts. We develop our own software and service our own terminals.

Built on experience

Nearly two decades of making payments simple for Kiwi businesses.

Locally owned and operated

We’re proud of our Kiwi heritage and passionate about helping you succeed.

What our customers have to say

Great

Smartpay New Zealand

4.1

Based on 171 reviews

Sacha B.

We needed an EFTPOS machine to be set up for our new salon business at very short notice and SmartPay was so good! They managed to get everything ready in time for the morning that we took over the business and their local rep even came in first thing to set it up for us so that we could get straight into taking payments without worry from that day. The actual machine looks great and has worked flawlessly ever since. Totally recommend SmartPay!

neeta A.

Great onboarding service ... Thanks Xev 🙂

Stephen B.

We set up a Takeaway Coffee business recently and needed an Eftpos /Point of Sale solution. What Smartpay offered was excellent, even got free point of sale software (you'll need an IOS device to run it). The set up was smooth and friendly, and the solution robust and reliable. Highly recommend Smartpay.

Elaynah L.

I am extremely happy with the customer service I received from Joshua Cammock. He was quick (like within the hr) to call me when I placed an online enquiry, helped me with every little step I needed to know as a new business owner setting up eftpos for the first time. Set up my eftpos and managed to have one in my hands the day before I opened when I expected it to take much longer. Thanks Joshua for making something i found daunting such an easy process for me!

christainson W.

Got a call from the TL today regarding the service, it was so nice to see the prompt response to help customers with any grievances.Had a very bad experience Monday night, usually Smartpay does above exceptional service but this time I came across a rep who did not want to help but kept telling what things they can't support. I worked in tech support, and there is something called probing. You ask questions like what is not working instead of shutting off your customer saying, we don't support that.Otherwise Smartpay is always so good.

Sam A.

So far so good! Joshua Cammock was very organised and had excellent communication skills. Kept me informed and explained how it all works in great detail. Highly recommended 🤙

Christainson W.

Smartpay guys are really good, they have excellent customer skills, and they know how to respect their customer. I spoke to Pam L, an agent who assisted me to get my Eftpos machines, she was absolutely amazing, she followed through patiently till the end and was so gracious with all the queries and doubts. She is certainly someone who has a great heart and attitude.Also when I reached outside the hours of pickup, the other agent actually came out of the office and waited for me to handed over the device to me... "that just blew me off", do you really need to do that guys!Thank you so so very much!Chris WelslyChai Wala Bhai

Aurelia Sierra P.

We decided to switch providers from WindCave for their poor service etc. From the "Get-Go" we dealth with Xev. They made it so easy for us. From signing up and making sure we knew what our next step was and ETA's - we were communicated with from the JUMP. Thank you SmartPay team - give my mate Xev a raise or some sort of recognition please.Even after we were all set up - when I emailed for assistance, he referred us onto the help desk team and was so polite and informative. Its always very nerve racking when switching providers and even more so when your liaison is not even informative. We really do appreciate your amazing service Xev!Highly recommend!Team at Health New Lynn

Liza-Kay B.

Jamie is an amazing rep - he has chased my business, and chased my bank for me. Apart from being friendly and efficient, he was also really good at getting the job done.I have been the worst customer ever - but he got me there in the end 🙂 5 stars and a pay rise for Jamie!

Newtown Union Health S.

Great Solution to meld our PMS as a POS, saves so much time.

Speak with one of our Kiwi payment specialists today!

Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.