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EFTPOS Insurance

Give yourself that extra peace of mind by insuring your Smartpay terminal with us

EFTPOS insurance from Smartpay

Some business environments are more risky for EFTPOS terminals to potentially get damaged by liquid spills, physical impact or theft. We understand how important the EFTPOS terminal is to business and we know as it is in the frontline it can be accidentally damaged, lost or stolen. 

While some business insurance might cover these costs, the excess charged might often be higher than the cost of the terminal. With Smartpay EFTPOS insurance you can reduce your overall liability and protect yourself allowing certainty and peace of mind.

S920 EFTPOS machine with Smartpay logo

Making payments easy with EFTPOS insurance

Cupcake delivery person with cupcake box

Limit your liability

With a capped excess amount, you can always be sure to know what your costs for repairs and replacements are

Business owners discussing numbers on a screen

Perfect for risky environments

Busy retail environments, bars, nightclubs and businesses on the move can take advantage of this insurance

Merchant scanning price during sale

No reliance on business insurance

While business insurance could cover the costs, often the excess charged is higher than the cost of the terminal

Why get EFTPOS insurance

Peace of mind

Your EFTPOS terminal is covered for accidental damage, loss, theft and extended warranty

One fixed known cost

EFTPOS insurance ensures the maximum you pay is $195 per terminal per incident allowing certainty

Opt in anytime

You can opt in for EFTPOS insurance anytime on Smartpay approved EFTPOS terminals

Affordable monthly pricing

For countertop, the monthly premium is $7.95. For mobile terminals the monthly premium is $9.95

Short term EFTPOS machine hire S920 terminal

How to get started with EFTPOS insurance

You can opt for EFTPOS insurance at any time however Smartpay reserves the right to accept your policy. EFTPOS insurance is only available for Smartpay approved EFTPOS terminals.

If your Terminal is accidentally damaged, stolen or breaks down during the Period of Insurance, we will at our option either repair it or replace it with the same or a similarly featured Smartpay Terminal. Warranty cover commences for breakdowns once the manufacturer’s warranty expires. The replacement terminal is also covered by your insurance as long as you are abiding by the Policy Terms and Conditions.

If you change your mind within the first 30 days then you can contact us and we will refund your premium and cancel your policy.

To sign up give us a call on 0800 476 278 or send us an email.

Learn more about our EFTPOS solutions

Contactless card payment on EFTPOS machine


Take payments on the go with a sleek and versatile mobile EFTPOS terminal


Countertop EFTPOS

Your stylish and reliable companion for taking payments in-store

contactless card payment on EFTPOS machine with beer on the side

Short term rentals

Need EFTPOS for a limited time? Check out our flexible short term rental plans

More reasons to choose Smartpay

EFTPOS for everyone

Mobile, Countertop or POS integrated – we’ve got the EFTPOS solution for you.

Flexible solutions

Need a shorter term? Need extra features? Talk to us about a deal for your business.

Experts on hand

No middle men here. Deal directly with the experts. We develop our own software and service our own terminals.

Built on experience

Nearly two decades of making payments simple for Kiwi businesses.

Locally owned and operated

We’re proud of our Kiwi heritage and passionate about helping you succeed.


What our customers have to say

Based on 160 reviews
Christainson W.
Christainson W.
Smartpay guys are really good, they have excellent customer skills, and they know how to respect their customer. I spoke to Pam L, an agent who assisted me to get my Eftpos machines, she was absolutely amazing, she followed through patiently till the end and was so gracious with all the queries and doubts. She is certainly someone who has a great heart and attitude.Also when I reached outside the hours of pickup, the other agent actually came out of the office and waited for me to handed over the device to me... "that just blew me off", do you really need to do that guys!Thank you so so very much!Chris WelslyChai Wala Bhai
Aurelia Sierra P.
Aurelia Sierra P.
We decided to switch providers from WindCave for their poor service etc. From the "Get-Go" we dealth with Xev. They made it so easy for us. From signing up and making sure we knew what our next step was and ETA's - we were communicated with from the JUMP. Thank you SmartPay team - give my mate Xev a raise or some sort of recognition please.Even after we were all set up - when I emailed for assistance, he referred us onto the help desk team and was so polite and informative. Its always very nerve racking when switching providers and even more so when your liaison is not even informative. We really do appreciate your amazing service Xev!Highly recommend!Team at Health New Lynn
Liza-Kay B.
Liza-Kay B.
Jamie is an amazing rep - he has chased my business, and chased my bank for me. Apart from being friendly and efficient, he was also really good at getting the job done.I have been the worst customer ever - but he got me there in the end 🙂 5 stars and a pay rise for Jamie!
Newtown Union Health S.
Newtown Union Health S.
Great Solution to meld our PMS as a POS, saves so much time.
Bodywise Natural H.
Bodywise Natural H.
Great service and always very helpful.
Tze Wei Daniel T.
Tze Wei Daniel T.
Aran has been super helpful in answering my questions promptly and always quick to reply. Very reliable in registering and starting with Smartpay.
Montrose Cafe B.
Montrose Cafe B.
Excellent service. I have rented mobile machines for past few years for events.They always deliver with great service. Thanks guys
Glam nails &.
Glam nails &.
Amanda, is really good with customer services communication response respectful all sort of things. And very fast handling of efpost machine. Very affordable for new business owners. Very easy to connect. 100/100 recommend. Thank you Amanda. You are the best
Josh A.
Josh A.
Joshua Was awesome to deal with and helped me with all my questions and covered a lot more recommend this company for all your eftpos needs amazing to deal with Highly
Zdenija S.
Zdenija S.
Xevithirus Adrastos was the best contact person to get my machine super fast and ready!, definitely I recommend to get the service from Smartpay 👌😊 happy customer here!

Speak with one of our Kiwi payment specialists today!

Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.