For most business owners wanting to accept customer payments in New Zealand, getting an EFTPOS solution and understanding EFTPOS costs has surely been front of mind.
In New Zealand, there is strong preference for electronic payment methods and with more than 80% Kiwis using electronic bank cards as their primary way of paying for everyday things, you want to be certain you’ve got the right tool for your business.
EFTPOS is a cost-effective option for almost any business, with just three main costs; an EFTPOS terminal (to take payments) that connects to a Payments network (to process transactions) and a business bank account from the Bank (or Acquirer) (providing the Merchant Services).
The components of your EFTPOS costs
EFTPOS machine rental
Your EFTPOS terminal is the first touchpoint to initiate the transaction and take payments from your customers. Leasing an EFTPOS terminal requires consideration of key factors such as where you will to use the terminal, what connection you will use and how long you need it for which also affects the monthly rental costs.
Generally, the longer the lease term, the cheaper the monthly fee. Most businesses sign up for a 36-month contract but contracts can vary from weekend short-term rentals to 48-month terms.
The machine rental fee is one portion of your EFTPOS costs and typically paid as a monthly direct debit to your EFTPOS provider. Be sure to check that your EFTPOS rental fee also includes access to security compliance updates, 24/7 support and flexibility to make changes to enable/disable features. Smartpay provide various EFTPOS features for free with our EFTPOS machines and take care of compliance; all within the EFTPOS costs for monthly rental.
Payment network charges
Banks (or Acquirer) fees
Leading NZ banks provide merchant services to get your business bank account and merchant facilities set-up. Acquiring banks like ASB, Westpac, ANZ and BNZ can provide your business bank account and settle funds into your account on your behalf. You can also get your merchant facilities set-up with an acquirer (who may not necessarily be a bank). In this case you would still require a business bank account to receive funds.
The cost of EFTPOS transactions is covered by your Wordline (payment network) fee; meaning no additional fee applies when the customer inserts or swipes their EFTPOS or scheme debit card and chooses ‘Cheque’ or ‘Savings’.
If you choose to accept contactless payments and credit cards, banks charge Merchant Service Fees (MSF) as a percentage of the dollar value of the transaction amount; for processing these payments through your merchant facility. These could be fixed or varying depending on the package you select with your merchant services provider.
Banks have dedicated Merchant solutions teams to discuss MSF packages suited to your business and the charges are paid directly to them for their services. This makes up the third portion of your EFTPOS costs.
Smartpay shares relationships with leading banks and our team can assist with referrals for quicker turnarounds on setting up Merchant services.