Pre-Authorisation

Secure your payment in advance with a smart app that lets you set aside funds on your customer’s card for goods and services provided in advance of final settlement

Pre-authorisation app

The Pre-authorisation app is perfect for hotels, car rental companies, clubs, pubs and anyone that needs to reserve funds from a customer’s card in advance for goods and services provided.

As the name suggests, the Pre-authorisation app allows a merchant to put aside a specific amount of money until the good or service is being provided. After which point the merchant can finalise the transaction.

This is a great way for merchants to reduce the risk of fraud, non-payment or insufficient funds with no inconvenience to their business or customers.

Making payments easy with pre-auth

Why get pre-auth?

Temporarily "hold" customer funds

Reserve your customer's funds instead of transferring them right away

Perform a card check in advance

Allows you to check a card is valid and active without taking or establishing any amount of funds

Easy to use - two step process

Use the AUTH function to hold funds and FINALISE to complete the transaction. Open transactions can be finalised up to 30 days later

Available free of charge

Pre-authorisation feature is available free of charge to Smartpay customers. Just give us a call to set this up for you

How to get started with pre-auth

Merchants must request Pre-auth (hospitality) functionality from their Merchant Bank before it can be enabled on their EFTPOS terminal. Pre-auth transactions can be performed on all scheme (Visa, Mastercard etc.) debit and credit cards.

Once you have Pre-auth enabled on your Smartpay terminal, please call us on 0800 476 278 to activate this free of charge.

Learn more about our EFTPOS solutions

More reasons to choose Smartpay

EFTPOS for everyone

Mobile, Countertop or POS integrated – we’ve got the EFTPOS solution for you.

Flexible solutions

Need a shorter term? Need extra features? Talk to us about a deal for your business.

Experts on hand

No middle men here. Deal directly with the experts. We develop our own software and service our own terminals.

Built on experience

Nearly two decades of making payments simple for Kiwi businesses.

Locally owned and operated

We’re proud of our Kiwi heritage and passionate about helping you succeed.

What our customers have to say

Great

Smartpay New Zealand

4.2

Based on 159 reviews

Aurelia Sierra P.

We decided to switch providers from WindCave for their poor service etc. From the "Get-Go" we dealth with Xev. They made it so easy for us. From signing up and making sure we knew what our next step was and ETA's - we were communicated with from the JUMP. Thank you SmartPay team - give my mate Xev a raise or some sort of recognition please.Even after we were all set up - when I emailed for assistance, he referred us onto the help desk team and was so polite and informative. Its always very nerve racking when switching providers and even more so when your liaison is not even informative. We really do appreciate your amazing service Xev!Highly recommend!Team at Health New Lynn

Liza-Kay B.

Jamie is an amazing rep - he has chased my business, and chased my bank for me. Apart from being friendly and efficient, he was also really good at getting the job done.I have been the worst customer ever - but he got me there in the end 🙂 5 stars and a pay rise for Jamie!

Response from the owner: Hi Liza-Kay, thank you for your lovely review. We are so pleased you are enjoying our service and Jamie is thrilled to receive your compliments. Thank you, The Smartpay team.

Newtown Union Health S.

Great Solution to meld our PMS as a POS, saves so much time.

Response from the owner: Hi there, thank you so much for your review. We are pleased to hear our solution works well for you and you enjoy our service. Thank you, The Smartpay team.

Bodywise Natural H.

Great service and always very helpful.

Response from the owner: Hi there, Thank you for taking the time to leave us a review. We are pleased to hear you are enjoying our service. Cheers, The Smartpay Team.

Tze Wei Daniel T.

Aran has been super helpful in answering my questions promptly and always quick to reply. Very reliable in registering and starting with Smartpay.

Response from the owner: Hi Tze Wei Daniel Tan, thank you for your lovely review. We are pleased to hear that you are enjoying our service and Aran is thrilled to receive your compliments. Thank you, The Smartpay team.

Montrose Cafe B.

Excellent service. I have rented mobile machines for past few years for events.They always deliver with great service. Thanks guys

Response from the owner: Hi there. Thank you so much for your review. We are delighted to hear that you are enjoying our service. Thanks, The Smartpay team.

Glam nails &.

Amanda, is really good with customer services communication response respectful all sort of things. And very fast handling of efpost machine. Very affordable for new business owners. Very easy to connect. 100/100 recommend. Thank you Amanda. You are the best

Response from the owner: Hi there, thank you for your lovely review. We are so pleased to hear you are enjoying our service and EFTPOS machines. Amanda is thrilled to receive your compliments. Thank you, The Smartpay team.

Josh A.

Joshua Was awesome to deal with and helped me with all my questions and covered a lot more recommend this company for all your eftpos needs amazing to deal with Highly

Response from the owner: Hi Josh, Thank you for taking the time to leave us a review. We are pleased to hear you are enjoying our service, and Joshua is thrilled to receive your compliments. Thank you, The Smartpay team.

Zdenija S.

Xevithirus Adrastos was the best contact person to get my machine super fast and ready!, definitely I recommend to get the service from Smartpay 👌😊 happy customer here!

Response from the owner: Hi Zdenija, Thank you very much for your lovely review. We are pleased to hear you are enjoying our service, and Xev is thrilled to receive your compliments. Thank you, The Smartpay team.

Bridie M.

Shameel was amazing, got everything done ASAP to really help with the opening of our new store. Really appreciate his support and went above and beyond to get it all done in time. Would recommend smartpay to anyone!

Response from the owner: Hi Bridie, thank you for your lovely review. We are so pleased to hear you are enjoying our service, and Shameel is thrilled to receive your compliments. Thanks, The Smartpay team.

Speak with one of our Kiwi payment specialists today!

Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.

Pre-Authorisation