Paymark Compliance

Upgrade

Did you know when you rent from Smartpay you’re automatically covered for security and software updates?

Why you never need to worry about EFTPOS upgrades

When you rent from Smartpay you’re automatically covered for security and software updates.  We’ll sort any required upgrades for network compliance for free. Often, this can be as simple as an over the air update in the middle of the night. 

The next big upgrade is due by April 2020. That’s a long while away but Smartpay’s technology team have been busy developing new software for months and our Operations team are busy upgrading everyone in plenty of time.

All our terminals going out the door will already be ready for the April 2020 upgrade, so if you recently got a terminal from Smartpay. You have already been upgraded.

What software and security do Smartpay use?

What is the April 2020 upgrade all about?

Not with Smartpay?

What software and security do Smartpay use?

Smartpay have an inhouse development team. Smartpay terminals are approved by Payments New Zealand (who manage and govern the New Zealand’s payment systems) and certified by Paymark (New Zealand’s largest payment network). Our hardware and software is developed to strict security standards to keep credit (and EFTPOS etc) payment data safe before it even leaves the terminal.  All our terminals are contactless ‘tap and go’ capable and mobile payments ready.

What is the April 2020 upgrade all about?

To keep the payments process safe and secure, Paymark has a software version lifecycle that ensures EFTPOS terminals are kept up to date. This protects both you and your customers from fraudulent activity, and it gives you the opportunity to access new features.

Along with the usual expiry of software which affects a smaller group of customers, this time there is a wider security update related to encryption.

If you’re a Smartpay customer you can breathe easy. We’ve already started the process to upgrade any terminals that need a security and/or software update.  If you aren’t with Smartpay and think you might need to upgrade, let us help explain what the upgrade is all about.

What’s encryption?

Each time you take an EFTPOS payment, the transaction data is scrambled before it even leaves the terminal. Once it is sent over the network, Paymark use Point-to-point encryption (P2PE) standards to protect the data as it moves through the authorisation process and ultimately returns a response to your EFTPOS terminal. 

Not with Smartpay?

If you’ve received a letter from Paymark advising you it’s time to upgrade, Smartpay can help. We can organise you a terminal with the latest encryption available (meaning the longest time until the next upgrade is required).  When you rent a terminal from Smartpay you’ll get free software and security updates automatically so there’s no need to worry. If you prefer to own, we can sell you a terminal backed with a support plan, which includes software updates, so you’ll still have peace of mind.

Talk to our team today for a quote. If you have an active Paymark merchant ID then we will have you up and running within 24 hours.

Get a quote

Let us help you

Want to talk through your options? Call our Sales team on
0800 476 278 and we can help you with a solution based on the needs of your business.

Or complete the form online and one of our sales specialists will call you back.

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Existing customer looking for help or support? Contact our Customer Service team

  • We will handle your contact details in accordance with our Privacy Policy. You can opt out of receiving marketing communications by clicking on the unsubscribe link at the bottom of every email, or by emailing unsubscribe@smartpay.co.nz.

  • This field is for validation purposes and should be left unchanged.