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Virtual Terminal (MOTO)

Accept EFTPOS payments and complete the sale even when the card is not physically present

Mail Order & Telephone order transactions

A flexible way to take EFTPOS payments without the physical presence of the cardholder. All you need are the card details and authorisation from the customer.

This helps you increase your physical presence and make sales over the phone or via mail order by manually entering the card details on a physical terminal to complete the purchase.

All debit or credit scheme cards (Mastercard, Visa, AMEX, JCB) that are enabled by your acquirer can be processed via MOTO. 

Mobile phone with credit cards

Making payments easy with MOTO

Call centre people at work

Make sales on the phone or via mail order

Perfect for businesses that need to make sales over the phone or via a mail order

Merchant scanning price during sale

Get paid anytime, anywhere

Process payments without the card or the cardholder present. All you need is authorisation from the cardholder

Cupcake delivery person with cupcake box

Offer more services to customers

Offer services such as delivery, recurring subscriptions and special promotions in a mail-order catalogue

Why get MOTO?

Flexible payment solution

Get paid when the customer's card is not present like over the phone or via mail order

Increased presence for your business

Sell your products & services nationwide without the physical need for a store front

Process recurring payments easily

Easily process recurring payments with a simple selection on your EFTPOS terminal

Free of charge and easy to use

MOTO feature is free of charge from Smartpay. Just activate this with your merchant bank

Short term EFTPOS machine hire S920 terminal
S920 EFTPOS machine with Smartpay logo

Getting started

Smartpay terminals have the MOTO feature enabled. 

Before starting a MOTO transaction, please double check that you have this functionality enabled.  You can do this by calling Worldline (formerly Paymark) on 0800 729 627 – you will need to have your terminal ID handy. 

If you do not have the MOTO functionality, please call your merchant bank and request for this to be enabled. 

Learn more about our EFTPOS solutions

Contactless card payment on EFTPOS machine

Mobile EFTPOS

Take payments on the go with a sleek and versatile mobile EFTPOS terminal

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Countertop EFTPOS

Your stylish and reliable companion for taking payments in-store

contactless card payment on EFTPOS machine with beer on the side

Short term rentals

Need EFTPOS for a limited time? Check out our flexible short term rental plans

More reasons to choose Smartpay

EFTPOS for everyone

Mobile, Countertop or POS integrated – we’ve got the EFTPOS solution for you.

Flexible solutions

Need a shorter term? Need extra features? Talk to us about a deal for your business.

Experts on hand

No middle men here. Deal directly with the experts. We develop our own software and service our own terminals.

Built on experience

Nearly two decades of making payments simple for Kiwi businesses.

Locally owned and operated

We’re proud of our Kiwi heritage and passionate about helping you succeed.

 

What our customers have to say

Excellent service. I have rented mobile machines for past few years for events.They always deliver with great service. Thanks guys
Montrose Cafe B.
Montrose Cafe B.
1708915367
Amanda, is really good with customer services communication response respectful all sort of things. And very fast handling of efpost machine. Very affordable for new business owners. Very easy to... connect. 100/100 recommend. Thank you Amanda. You are the bestread more
Glam nails &.
Glam nails &.
1707347072
Joshua Was awesome to deal with and helped me with all my questions and covered a lot more recommend this company for all your eftpos needs amazing to deal with Highly
Josh A.
Josh A.
1705448917
Xevithirus Adrastos was the best contact person to get my machine super fast and ready!, definitely I recommend to get the service from Smartpay 👌😊 happy customer here!
Zdenija S.
Zdenija S.
1700442798
Shameel was amazing, got everything done ASAP to really help with the opening of our new store. Really appreciate his support and went above and beyond to get it all done in time. Would recommend... smartpay to anyone!read more
Bridie M.
Bridie M.
1699327957
Xevithirus was absolutely fantastic to deal with. Super knowledgeable and helpful, made everything run smoothly, job was done very quickly. Highly recommended. Thank you.
Katie F.
Katie F.
1697670285
100% genuine and trustworthy, as a new business owner they have helped me in every way possible to make sure that it works out with my business requirements.
Pizza G.
Pizza G.
1697068949
We, on behalf of Probasee Bengalee Association of NZ, have hired EFTPOS machine from Smartpay a couple of times in the last few year for a couple of our events. Xev has been instrumental with... required support both these times. He had communicated with us throughout the process, and although we had applied for it quite late and were on a tight deadline, Xev made sure we get the terminal on time both the occasions. His communication, and proactive support and follow-up has been really impressive. We are very happy with the service. 100% recommend them if anyone is looking to hire EFTPOS terminals. And, a very special shout out to Xev for his help.read more
Soham S.
Soham S.
1693954862
If you own a business and not have SmartPay eftpos solution that mean you being ripped off by others.SmartPay is best and their wifi terminal is Vodafone network that mean full coverage as well.thank... you SmartPay team you guys are awesome 😎read more
Gurwinder S.
Gurwinder S.
1693167814
Dealing with your Team has been such a welcomed pleasure. I was hesitant to make contact initially as I thought it would be difficult and confusing to make the change! It was totally the opposite. ... Very and efficient with clear and easy to understand information over the phone. Really appreciate the wonderful service from Xevithirus Adrastos! Well done and thankyou againMaread more
Ma & Mel’s Coffee & Kai C.
Ma & Mel’s Coffee & Kai C.
1690152073
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Frequently Asked Questions

Select PURCHASE, enter the purchase amount and press ENTER

Terminal will prompt user to PRESENT / INSERT or SWIPE CARD

Press ENTER at this stage

Type in the 16-digit card number, press ENTER

Enter card expiry date [mm/yy], press ENTER

Terminal will prompt to enter CSC – select YES or NO and follow screen prompts

Select SINGLE MOTO

Select CRD account type (This will only work with credit account option)

EFTPOS terminal displays ACCEPTED or DECLINED result

EFTPOS receipt will be offered (depending on receipt print/prompt settings)

EFTPOS terminal returns to idle screen ready for next transaction

Select REFUND

Swipe merchant refund card and enter refund PIN

Terminal will prompt user to PRESENT / INSERT or SWIPE CARD

Type in the 16-digit card number, press ENTER

Enter card expiry date [mm/yy], press ENTER

Terminal will prompt to enter CSC – select YES or NO and follow screen prompts

Select SINGLE MOTO

Select CRD account type (This will only work with credit account option)

EFTPOS terminal displays ACCEPTED or DECLINED result

EFTPOS receipt will be offered (depending on receipt print/prompt settings)

EFTPOS terminal returns to idle screen ready for next transaction

The amount being refunded should be credited back to the card used for the original purchase.

Speak with one of our Kiwi payment specialists today!

Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.