Learning Hub

If you’re considering getting EFTPOS or are looking for a better payment solution, our Learning Hub is the best place to start.

Start accepting payments

Choose a payment solution

More information on different types of payment solutions tailored to your business and customers.

Grow your business

Learn more about the benefits of having an EFTPOS machine to grow your business

Start accepting payments

Never had EFTPOS before?

EFTPOS is everywhere you go in New Zealand. But what is it, how does it work, and is it right for your business? Click here to learn more

How EFTPOS works?

In New Zealand we love to pay by EFTPOS. But what’s involved in accepting card payments in your business? Click here to find out more

How to get a merchant ID

You get a Merchant ID when you set up a merchant facility with a bank. A merchant facility allows you to accept credit card and EFTPOS payments. Again, we can help you organise this if you’re leasing a terminal from Smartpay.

The bank that provides your merchant facility is called your merchant bank. They will often (but not necessarily) also be your acquiring bank. The merchant bank is the one you deal with for day-to-day banking. The acquiring bank works in the background to process your EFTPOS transactions.

Merchant Service Fee

The Merchant Service Fee or MSF represents the cost incurred by a bank when a Merchant makes a transaction through an EFTPOS terminal. It is charged to the merchant per transaction by their Bank. It consists of two seperate figures;

  • Credit Card Service Fee – This is a calculated as a percentage of the total sales price. (e.g – 1% MSF incurred on a $200 sale = $2 in Credit Card Service Fees.)
  • Debit Card Service Fee – This is calculated as a dollar figure of the total sales price. (e.g – $0.25 MSF incurred on a $200 = $0.25 in Debit Card Service Fees.)
Glossary – terms to know and understand

We have put together a list of glossary which migh help you to have a better understanding when choosing an EFTPOS solution.

Grow your business

Integrated EFTPOS

Link your terminal to your POS and work smarter. Learn more >

Contactless payments

Trying to work out whether to give contactless payments the thumbs up or thumbs down?  Learn more >

Open your doors to more Chinese customers

3.6 million Chinese visitors are expected to visit NZ over the next 5 years – make sure your business is ready to welcome them Click here to read the full article

Getting the right payment solution

Contactless payments – checklist, is it right for me?

We can help. Just answer a few questions here

mPOS vs EFTPOS – How do they compare

What’s the best way to take electronic payments in New Zealand? A tried-and-true EFTPOS set up or a flexible mobile point of sale (mPOS)  – one that uses a lightweight card reader and a smartphone or tablet to connect? Read more

Why mobile payments are an integral part of Chinese consumer culture

The 436,000 Chinese tourists who visited New Zealand over the past year spent two and a half times more than Australian tourists per trip and 20% more than Americans. Click here to read the full article

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