Help & Advice

Smartpay make payments easy

If you’re considering getting EFTPOS or are looking for a better payment solution, our Learning Hub is the best place to start. Top tips, checklists and videos start for advice and information, for new and growing businesses.

Or find out about Smartpay’s service and support to see why 25,000 merchants choose Smartpay.

Here to help with your existing Smartpay solution

Our Help Centre gives you the help you need at your fingers tips. Get answers to common questions, view product guides and basic troubleshooting tips.

We’re just a phone call away 24/7 on 0800 476 278, if you need to talk to a technical specialist.

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CALL SALES 0800 004 905

CALL SUPPORT 0800 476 278

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Request a quote today or call 0800 004 905 to speak with a sales specialist

Existing customer looking for help or support? Contact our Customer Service team

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What EFTPOS term do you require?*
- New long term EFTPOS solution (more than 6 months)
- Short term or seasonal EFTPOS rental (less than 6 months)
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How can we help? (old)
- New long term EFTPOS solution
- Short term EFTPOS rental (less than 3 months)
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- Account enquiry (existing customer)
- Transferring an EFTPOS contract
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