User Guides

Download the guide for your terminal. Please check which software version you are running in your terminal.

Before you get started

You need to know what software you currently have, to download the correct guide. You can find out which version you are using from your Getting Started guide that you got from the box.

Integration Guides

Select your POS provider in the form below and you will be directed to the relevant integration guide. You may also need to select the type of connection, depending on your integration.

  • Smartlink Lite integrates your broadband or Wi-Fi terminal to your POS when it is operating on the same internet connection.
  • SmartConnect is a clever cloud integration that seamlessly connects your POS with your terminal by simply pairing them together. They don’t need to be on the same internet network.
  • KeyLink integrates your Electronic Cash Register to your terminal – please call our Technical Helpdesk for queries on this.

Alipay and WeChat Pay Guides

Alipay & WeChat Pay (Standalone)

Alipay & WeChat Pay (POS Integration)

Alipay & WeChat Pay (Payment Prompt)

How to videos

Purchase – Integrated
Refunds – Standalone
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