1. Make sure your EFTPOS terminal software is certified and up-to-date.
2. Check your EFTPOS terminal regularly
- Have any stickers been removed, replaced or damaged?
- Does any part of the cabling look different?
- Are any additional or unknown items of electronic equipment connected to the EFTPOS terminal?
If you notice anything suspicious, disconnect the terminal immediately and contact us on 0800 476 278.
3. Keep your electronic equipment and Internet connection secure
Keeping the network that your terminal connects to safe and secure will make it more difficult for criminals to access card information. The following tips will help you have a more secure network:
- Use up-to-date anti-virus software
- Always change passwords from their factory defaults – use strong passwords that include a variety of characters and update them regularly (e.g a combination of uppercase, lowercase, special characters and numbers).
- Don’t use unsecured networks or public Wi-Fi for your terminal.
When the terminal is not in use, make sure it is stored probably and can’t be accessed from unauthorised people.
4. Surveillance cameras
If you have surveillance cameras installed, make sure you get a good view of those who have access to your EFTPOS terminal. However, make sure that they can’t record your customer’s PIN entry.