EFTPOS Security

by Smartpay
in Contactless Payments, EFTPOS
16 May 2016  |  0 Comments


Today the security of our technological belongings is important, but rightly so in a world with greater accessibility to information. In our 'connected' world, dominated by passwords, surveillance cameras and various other security measures, keeping our payment cards secure has become vital.

But who should take responsibility for our card security? The banks, merchants, ourselves? In this article we take a look at how to ensure your credit and EFTPOS cards remain secure and fraud is minimised.

Keeping your EFTPOS card secure.

As individuals we should remain vigilant for card fraud at all time. Here's a few steps that will help.

1. First and foremost keep cards on your person at all times, never allowing a store to take your card out of your sight. Of course, the current trend for contactless payments ensures that our card never leaves our sight, and with no swiping, our details are less likely to be scanned and used fraudulently.
2. Check payment terminals for any signs of tampering before swiping your card 
3. Don't give your card or its details to others, either handing it to them, or over the phone or web.
4. by using EFTPOS rather than credit you limit your risk, because with EFTPOS payments can only be transacted to the amount of money you have in your account, rather than your credit limit!

Your responsibility as a merchant

As a merchant, you're responsible for maintaining your terminal and for ensuring that your customers can pay for goods and services in a secure environment. Here a few tips to help ensure you keep the environment around your terminal secure.

1. As a merchant you should be vigilant of any tampering activity and be mindful of creating an environment that makes tampering easy. For instance be wary of leaving one person working in your premises on their own, or leaving your premises unattended for a period of time. 
2. Keep track of any Wireless EFTPOS terminals that you might use, to avoid them being taken out of sight and tampered with.
3. Check the serial number under your terminal with the serial number you listed when you took ownership of your terminal.
4. Ensure that no Surveillance cameras are positioned so that PIN codes are recorded.
5. Keep your terminal neat and tidy so it's easier to see any signs of tampering. For instance, have any stickers been removed? 
6. Make sure that the point where your terminal connects to the network isn't easily accessible - this makes it harder for someone to replace the terminal

The Banks' responsibilty

With EFTPOS payments, banks basically give responsibility to Paymark to bridge the gap between the bank and the terminal. Paymark is responsible for keeping our money safe and secure. It oversees 75% of all NZ's electronic transactions, worth over $48 billion. Paymark is EMV compliant, using encryption technology to ensure adherence to the most stringent requirements of global and local financial institutions. It operates in accordance with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the security of cardholder data. 

Smartpay's Responsibility

Smartpay takes responsibility for ensuring that the terminals it supplies to merchants are security compliant. As a matter of course we automatically update our terminals remotely, to ensure that every single terminal is as secure as it can be. We advise our customers when and if they need to update their terminal because it's too old to receive the latest security updates.