SmartPay Pre-Pay - Product Information

June 2010 - All Rates are inclusive of GST unless stated otherwise

MOBILE PHONES

telecom

Denominations - Old Network $10

Denominations - Old Network AND new XT Network $20 $40 $60

Telecom Prepaid vouchers have an expiry date, i.e. you must top up before that date.

 

vodafone

Denominations Available - $20 $25 $30 $50

Go Prepaid vouchers have an expiry date, i.e. you must top up before that date.

 

twodegree

Denominations Available- $20, $30, $40, $50, $60, $70, $80.00, $90, $100 $150.

2Degrees vouchers - the lowest standard prepay rates in NZ (as at June 2010). Vouchers valid for 90 days, credit valid for 365 days.

 

 CALLING CARDS

telstraclear

Denomination $10 Plus an extra 15% credit FREE.

Telstra Recharge offers: any TelstraClear prepaid phone card with this voucher: Cheap Chat, e-Phone, Pacific Talk, TalkPlus Global and TalkTalk.

 

easycall

Denominations Available: $5 $10 $20 $50

Easycall offers: Rates apply 24/7 - All calls are billed on a minute by minute basis. Recommended as THE card to use within New Zealand or to call overseas.

 

yabba

Denominations Available: $5 $10 $20 $50

Yabba offers: Rates apply 24/7. Recommended as the card to use to make calls from almost any phone in the world. Use within New Zealand or take overseas to call back home.

 

gotalk

Denominations Available: $5 $10 $20 $30 $50

Added Value: Purchase a $30 voucher & receive an additional $3 Credit

Purchase a $50 voucher & receive an additional $5 Credit

Gotalk and Gotalk Recharge offer: A wide range of competitive 24 hour flat rates for EUROPE and PACIFIC ISLANDS. No Connection Fee. Estimated call times based on $10 card. Recommended for UK, USA, (incl. Mobile) Canada, Italy, Sweden, Germany. Check brochure for other destination.

 

kiwicall

Denominations Available: $5 $10 $20 $30 $50:

Added Value: Purchase a $30 voucher & receive an additional $3 Credit

Purchase a $50 voucher & receive an additional $5 Credit

Kiwicall offers a wide range of 24 Hour flat rates targeting SOUTH AMERICA and AUSTRALIA. Has a connection fee and 3-minute minimum from Payphone and Mobile. Call rates based on a $10 card. Recommended for: Australia, Brazil, Chile, Spain, Western Samoa, Fiji and many more. Check brochure for other destination.

 

daybreak

Denominations Available: $10 $20 $30 $50

Day Break offers the best Off-Peak international rates to a wide range of destinations especially those in EUROPE and MIDDLE EAST. Estimated call time based on a $10 card. NO CONNECTION FEE.

Off-Peak rates apply only between Midnight and 4am NZ Standard Time - otherwise a surcharge applies. Recommended for China, Hong Kong, Singapore, Korea, Malaysia, Japan and others. Check brochure for other destinations

 

ratesaver

Denominations Available: $10 $20 $30 $50

Added Value: Purchase a $30 voucher & receive an additional $3 Credit

Purchase a $50 voucher & receive an additional $5 Credit

Rate Saver offers: Competitive off peak (Happy Hour) international rates to a wide range of destinations especially those in the Asian market but also offers competitive rates to the Middle East and South American destinations. No connection fee. Calls must be made within a specified hour to obtain the advertising rate. Recommended for China, Hong Kong, Canada, Germany, USA, Indonesia .Check brochure for other destinations.

 

happycalling

Denominations Available: $5 $10 $20 $30 $50

Added Value: Purchase a $30 voucher & receive an additional $3 Credit

Purchase a $50 voucher & receive an additional $5 Credit

Happy Calling offers: competitive 24 hour flat rates to a wide range of destinations especially those in the Middle East and Sub Continent markets. No Connection Fee. Estimated call times based on $10 card. Recommended for India, Iraq, Pakistan, ShriLanka, Turkey, Vietnam, Laos, Cambodia, Iran, and Syria. Check brochure for other destinations.

 

supersave

Denominations Available: $10 $15 $30 $50

Super Saver : Designed as the ultimate 'PHONE HOME' card - travelling overseas, take this card with you and phone home from over 20 countries. No surcharge from a landline (014 88 NZ Wide Access) and the cheapest option for phoning within New Zealand. 24 Hour Flat Rate. Call time based on a $10 card. No connection Fee. Recommended for: within New Zealand, India, Pacific Islands - check brochure for more destinations.

 

cheapchat

Denominations Available: $5 $10 $20 $50

Cheap Chat offers: Rates 24/7 - 9 cents plus GST connection fee applies after the first minute. Rates are charged on a minute + minute basis and exclude GST. Recommended for National calls within New Zealand, Chile, Portugal, Netherlands - check brochure for more destinations

 

talkplus

Denominations Available: $5 $10 $20 $50

Talk Plus offers ;No connection fees when used from New Zealand landlines. 90 Local Access Numbers across New Zealand to keep you costs down. Rates apply 24/7, charged on a minute + minute basis. Recommended for France, Germany, Belgium, Denmark - check brochure for more destinations.

 

ephone

Denominations Available: $5 $10 $20 $50

E Phone offers 29cent connection fee applies to all calls after the first minute; 90 Local Access Numbers across New Zealand to keep your costs down. Calls using the National Access Number will incur an additional 10 cents per minute surcharge. Recommended for: if you call Europe, UK or USA regularly and want to take advantage of some of our lowest calling rates.

 

talktalk

Denominations Available: $5 $10 $20 $50

Talk talk offers: 39c per minute using local access, you can talk talk for as long as you like! With 90 local Access Numbers across New Zealand to keep your costs down. Recommended for Asia, India or the Middle East and calling New Zealand mobiles from your home phone.

 

pacifictalk

Denominations Available: $5 $10 $20 $50

Pacific Talk : Rates are charged on a minute + minute basis, and apply 24 / 7. When making a Local Access call from a payphone or a mobile phone, usual pay phone or mobile phone charges may apply before a call can be made. Recommended for: Pacific Islands and perfect if you want to take advantage of low national and home-to-mobile calling rates too.

 

buzz

Denomination $10 $20 $30 $50

The Superbuzz family offers NO SURCHARGE from Vodafone mobiles. No connection fee and 24 hour flat rates around the globe. Expires 6 months from first use or last recharge. Super Buzz Global also offers cardcall feature 014 GO which provides customers with New Zealand wide access with no surcharge from fixed lines (surcharge applies when calling from payphones or mobiles) Voice prompts in fifteen languages - Arabic, Cantonese, English, Filipino, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Mandarin, Spanish, Thai, Turkish & Vietnamese.

 

Merchant Support - SmartPay

Office Hours:    Monday - Friday 8.30 - 5.00pm

Phone:              Auckland 09 442 2700   from rest of NZ 0800 539 349

After Hours Technical support: 5.00pm - 10.00pm 7 days phone 0800 539 349

Voucher Faults: (e.g. cannot read pin number) Fill in 'Application for Refund of Recharge Voucher' form and either post or fax a copy of the voucher to SmartPay at 09 442 2722.  Allow 2 weeks for the provider to verify and credit SmartPay, then your credit will appear on your weekly invoice.

Customer Support from Voucher Providers

Telecom - Easycall / Yabba         Phone 0800 789 888

Cardcall - Gotalk, Ratesaver, Kiwicall, Daybreak, Happy calling, Supersaver - Phone  0800 447 296

2degrees -   Phone 0800 022 022